Offering the following experience in Customer Service and Administration Tasks:
Tourism & Visitor Centre Management
Advertising Management
Customer service & Communication Skills
Microsoft Office 365 & Adobe
Stakeholder Engagement & Membership Management
Experienced with MYOB and Xero (Accounting
Packages)
Bookeasy accommodation booking system
Advertising, Marketing & Social Media
Management
Event Organisation
Grant Application Management
Front Reception Experience
Data entry skills
Payroll Management
Roster Management
Excellent interpersonal skills which are used consistently to interact with clients, staff, customers, Visitors and
community in a courteous and friendly manner.
Overview
20
20
years of professional experience
Work History
MANAGER / EXECUTIVE OFFICER
PEMBERTON VISITOR CENTRE
Pemberton
01.2022 - Current
Advertising & Marketing, Social media & Website updates, functions (AGM's & Key Stakeholders), Event Management, Managerial and leadership skills, Accommodation bookings (Stakeholders & Visitors), Finances (Xero) & Grant applications, Payroll & Rosters
Secretary / Treasurer / Marketing
Southern Forests freshwater angling club
01.2021 - Current
ADVERTISING MANAGER
MANJIMUP-BRIDGETOWN TIMES
Manjimup
01.2017 - 01.2022
Managerial and leadership skills, Advertising & Marketing, Strategic planning and organization, Effective communication and interpersonal abilities, Computer proficiency, Multitasking and time management, Deadline sensitivity, Training and coaching skills, Problem-solving orientation, Knowledge of administrative policies
BUSINESS MANAGER / ACCOUNTS - Self Employed
COMPLETE BOTANICS GARDEN CENTRE & LANDSCAPING
01.2005 - 01.2017
Microsoft office suite (Landscaping) 2012 - 2023, Adobe - InDesign, Advertising / Social media, Accounts
SCHOOL OFFICER
BRIDGETOWN HIGH SCHOOL
Bridgetown
01.2010 - 01.2012
InDesign - School Newsletters & School Magazine, Reception duties
ADMINISTRATIVE ASSISTANT (Part-time)
BAPTIST CARE - MOONYA NURSING HOME AND HOSTEL
01.2009 - 01.2010
Reception Duties, Payroll & Rosters
Education
First Aid Certificate -
01.2024
Graphic Design Skill Setter -
01.2021
Certificate III in Horticulture -
01.2016
Intermediate Level 2 Certification in Excel -
01.2011
Proficiency in InDesign Publishing Software -
01.2010
Certificate III in Business Medical Receptionist -
01.1997
Certificate III in Office and Secretarial Studies -
01.1988
Year 10 Achievement Certificate -
01.1987
Skills
Tourism & Visitor Centre Management
Strategic Planning
Research
Finance
HR
Marketing
Advertising Campaigns
Microsoft Office 365
Stakeholder Engagement
Membership Management
Grant Applications
Data Entry
Rosters & Payroll Management
Customer Service
Communication
Correspondence Handling
Complaint Resolution
Volunteeringroles
Southern Forests freshwater angling club Secretary / Treasurer / Marketing
Personal Information
Driving License: C & MR-B
References
Emma Brown, Australia Southwest - Tourism Engagement Manager, 0488 422 484
APS 5 Planer – Regional and Remote Team at National Disability Insurance Agency (NDIA).APS 5 Planer – Regional and Remote Team at National Disability Insurance Agency (NDIA).