Summary
Overview
Work History
Education
Skills
Volunteeringroles
Personal Information
References
Timeline
Generic

Petula Holland

Manjimup,Australia

Summary

  • Offering the following experience in Customer Service and Administration Tasks:
  • Tourism & Visitor Centre Management
  • Advertising Management
  • Customer service & Communication Skills
  • Microsoft Office 365 & Adobe
  • Stakeholder Engagement & Membership Management
  • Experienced with MYOB and Xero (Accounting Packages)
  • Bookeasy accommodation booking system
  • Advertising, Marketing & Social Media Management
  • Event Organisation
  • Grant Application Management
  • Front Reception Experience
  • Data entry skills
  • Payroll Management
  • Roster Management Excellent interpersonal skills which are used consistently to interact with clients, staff, customers, Visitors and community in a courteous and friendly manner.

Overview

20
20
years of professional experience

Work History

MANAGER / EXECUTIVE OFFICER

PEMBERTON VISITOR CENTRE
Pemberton
01.2022 - Current
  • Advertising & Marketing, Social media & Website updates, functions (AGM's & Key Stakeholders), Event Management, Managerial and leadership skills, Accommodation bookings (Stakeholders & Visitors), Finances (Xero) & Grant applications, Payroll & Rosters

Secretary / Treasurer / Marketing

Southern Forests freshwater angling club
01.2021 - Current

ADVERTISING MANAGER

MANJIMUP-BRIDGETOWN TIMES
Manjimup
01.2017 - 01.2022
  • Managerial and leadership skills, Advertising & Marketing, Strategic planning and organization, Effective communication and interpersonal abilities, Computer proficiency, Multitasking and time management, Deadline sensitivity, Training and coaching skills, Problem-solving orientation, Knowledge of administrative policies

BUSINESS MANAGER / ACCOUNTS - Self Employed

COMPLETE BOTANICS GARDEN CENTRE & LANDSCAPING
01.2005 - 01.2017
  • Microsoft office suite (Landscaping) 2012 - 2023, Adobe - InDesign, Advertising / Social media, Accounts

SCHOOL OFFICER

BRIDGETOWN HIGH SCHOOL
Bridgetown
01.2010 - 01.2012
  • InDesign - School Newsletters & School Magazine, Reception duties

ADMINISTRATIVE ASSISTANT (Part-time)

BAPTIST CARE - MOONYA NURSING HOME AND HOSTEL
01.2009 - 01.2010
  • Reception Duties, Payroll & Rosters

Education

First Aid Certificate -

01.2024

Graphic Design Skill Setter -

01.2021

Certificate III in Horticulture -

01.2016

Intermediate Level 2 Certification in Excel -

01.2011

Proficiency in InDesign Publishing Software -

01.2010

Certificate III in Business Medical Receptionist -

01.1997

Certificate III in Office and Secretarial Studies -

01.1988

Year 10 Achievement Certificate -

01.1987

Skills

  • Tourism & Visitor Centre Management
  • Strategic Planning
  • Research
  • Finance
  • HR
  • Marketing
  • Advertising Campaigns
  • Microsoft Office 365
  • Stakeholder Engagement
  • Membership Management
  • Grant Applications
  • Data Entry
  • Rosters & Payroll Management
  • Customer Service
  • Communication
  • Correspondence Handling
  • Complaint Resolution

Volunteeringroles

Southern Forests freshwater angling club Secretary / Treasurer / Marketing

Personal Information

Driving License: C & MR-B

References

  • Emma Brown, Australia Southwest - Tourism Engagement Manager, 0488 422 484
  • Katie McDonald, Southern Forests & Valley's - Tourism Management, 0409 112 529
  • Mitchell Goddard, Treehouse Tapers & Wine Bar (Previous Chair - Pemberton VC), 0436 369 942

Timeline

MANAGER / EXECUTIVE OFFICER

PEMBERTON VISITOR CENTRE
01.2022 - Current

Secretary / Treasurer / Marketing

Southern Forests freshwater angling club
01.2021 - Current

ADVERTISING MANAGER

MANJIMUP-BRIDGETOWN TIMES
01.2017 - 01.2022

SCHOOL OFFICER

BRIDGETOWN HIGH SCHOOL
01.2010 - 01.2012

ADMINISTRATIVE ASSISTANT (Part-time)

BAPTIST CARE - MOONYA NURSING HOME AND HOSTEL
01.2009 - 01.2010

BUSINESS MANAGER / ACCOUNTS - Self Employed

COMPLETE BOTANICS GARDEN CENTRE & LANDSCAPING
01.2005 - 01.2017

First Aid Certificate -

Graphic Design Skill Setter -

Certificate III in Horticulture -

Intermediate Level 2 Certification in Excel -

Proficiency in InDesign Publishing Software -

Certificate III in Business Medical Receptionist -

Certificate III in Office and Secretarial Studies -

Year 10 Achievement Certificate -

Petula Holland