Peverita Faumuina
39 Swan Road Edensor Park,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Customer Consultant
AA Rent a Car
02.2023 - 10.2024
- Maintained up-to-date understanding of industry best practices through ongoing professional development activities, applying this knowledge to improve customer outcomes effectively.
- Managed multiple accounts simultaneously while maintaining a consistently high level of attention to detail.
- Exceeded established sales targets by cultivating productive relationships with key decisionmakers.
- Achieved consistent high-performance ratings based on positive feedback from both clients and colleagues alike.
- Enhanced team performance by providing guidance and mentoring to junior consultants.
- Developed strong client relationships through personalized communication and attentive service.
- Engaged clients in person and over phone to answer questions and address complaints.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded proactively and positively to rapid change.
- Trained staff on operating procedures and company services.
Production Assistant
Lush Fresh Handmade Cosmetics
07.2020 - 12.2022
- Assisted crews with set building and pointed out problems that could be potential safety issues.
- Reduced production errors through close attention to detail and thorough quality control checks.
- Communicated with other crew members via walkie talkies to coordinated production activities.
- Ensured compliance with industry regulations through thorough knowledge of relevant guidelines.
- Completed logs and reports detailing production data such as volume, materials used, and quality assurance results, helping management make accurate operational decisions.
- Maintained schedules, managed deadlines, and interfaced with teammates to support production activities.
Production Worker
Lynch Material Handling
03.2020 - 07.2020
- Followed safety procedures and guidelines to maintain safe working environments.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Used equipment properly to avoid workplace hazards or injuries.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Reviewed production schedules and streamlined processes.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Maintained organized work area by cleaning and removing hazards.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
Customer Service Consultant
AA rent a car
01.2010 - 02.2020
- Inbound and Outbound calls
- Face to face contact with clients, customer service, administration, office all rounder, Private liaise officer for Survivor Australia 2016 for transport.
Education
Diploma of Business Administration -
Bankstown Education and Skills Training Centre
Skills
- Computer literate
- Team player
- Team builder
- Customer service skills
- Administration skills
- Attention to Detail
- Pre-Production Planning
- Calendar Management
- Production Workflow
- Verbal and written communication
- Production Scheduling
- Customer Engagement
- Production background
Volunteer
I volunteer as a sunday school
teachers aide , attend yearly camps, youth programs, health & awareness groups, sports events with young adults & teenagers.
Certification
NSW RSA
NSW RCG
Timeline
Senior Customer Consultant
AA Rent a Car
02.2023 - 10.2024
Production Assistant
Lush Fresh Handmade Cosmetics
07.2020 - 12.2022
Production Worker
Lynch Material Handling
03.2020 - 07.2020
Customer Service Consultant
AA rent a car
01.2010 - 02.2020
Diploma of Business Administration -
Bankstown Education and Skills Training Centre
Similar Profiles
Eli RashidovEli Rashidov
Corporate Fleet / Branch Manager at Drivo Rent A Car/ Ace & Fox Rent CarCorporate Fleet / Branch Manager at Drivo Rent A Car/ Ace & Fox Rent Car
Gerald SneedGerald Sneed
Senior Truck Account Specialist at Enterprise Rent-A-Truck/Enterprise Rent-A-CarSenior Truck Account Specialist at Enterprise Rent-A-Truck/Enterprise Rent-A-Car
Heena KouserHeena Kouser
Accountant Admin at German Rent a Car & Prestige Car ServicesAccountant Admin at German Rent a Car & Prestige Car Services