Phornthipha Phungpol
Melbourne,Australia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Food & Beverage attendant
Novotel Melbourne Central & Ibis Hotel
Melbourne, VIC
11.2022 - Current
- Greet customers, make reservations, and seat patrons when table available
- Delivering exceptional Customer Service Maintaining the service area
- Delivery prepared food patrons and clean tables
- Making coffee
- Cash handling and register operation
- Verify customer satisfaction with service and selected food items
- Training new staff
- Knowledge of Food Safety and hygiene requirements.
Food runner
Lillian Brasserie In Society restaurant
Melbourne, VIC
02.2022 - 12.2023
- Deliver food orders from the kitchen to customers' tables rapidly and accurately
- Act as the contact point between Front of the House and Back of the House staff
- Communicate food orders to chefs, paying attention to priorities and special requests (e.g. Food allergies)
- Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
- Serving service Canapé or function
- Ensure food is served in accordance with safety standards (e.g. Proper temperature)
- Check in with customers and take additional orders or refill water, as needed
- Remove dirty dishes and utensils
- Answer guests' questions about ingredients and menu items
- Inform restaurant staff about customers' feedback or requests.
Finance Executive in Accounting and Finance
Mentis Consulting Co.,Ltd.
Bangkok, Thailand
10.2018 - 11.2021
- Gather and monitor financial data
- Prepare monthly, quarterly and annual statements (balance sheets and income statements)
- Forecast costs and revenues, Manage tax payments
- Monitor and report on accounting discrepancies
- Conduct detailed risk analyses to assess potential investments
- Perform month-end and year-end close processes.
Education
Certificate Lll & IV in Patisserie - (Current Study)
Academia International & Academia Australia
Melbourne, VIC 01.2024 - Current
Food Handlers Certificate#21595
Academia International & Academia Australia
Melbourne, VIC04.2024
DoFoodSafely Certificate# 00719895
DoFoodSafely
Melbourne, VIC03.2024
Bachelor of Accountancy Program in Accounting - (First-Class Honors)
Rajamangala University of Technology Rattanakosin
Bangkok, Thailand05.2018
Skills
- Energy and enthusiasm
- Patience and Empathy
- Reliability and punctuality
- Cleanliness and hygiene
Timeline
Certificate Lll & IV in Patisserie - (Current Study)
Academia International & Academia Australia
01.2024 - Current
Food & Beverage attendant
Novotel Melbourne Central & Ibis Hotel
11.2022 - Current
Food runner
Lillian Brasserie In Society restaurant
02.2022 - 12.2023
Finance Executive in Accounting and Finance
Mentis Consulting Co.,Ltd.
10.2018 - 11.2021
Food Handlers Certificate#21595
Academia International & Academia Australia
DoFoodSafely Certificate# 00719895
DoFoodSafely
Bachelor of Accountancy Program in Accounting - (First-Class Honors)
Rajamangala University of Technology Rattanakosin
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