Pham Minh Khoi Huynh
North Ryde,NSW
Summary
I have a strong track record providing excellent customer service. Works well in fast-paced environments and maintains positive attitude. Possesses excellent communication and interpersonal skills. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
AVAILABILITY: I'm fully available.
Overview
2
2
years of professional experience
Work History
Floor Staff Member
SAIGON SUMMER RESTAURANT
04.2023 - 12.2023
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Problems solving and dealing with customers' complaints
Food and Beverage Attendant
TEA STRUCK AUSTRALIA
12.2021 - 04.2023
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained clean and organized shop to comply with hygiene and health regulations.
- Collaborated with other team members for seamless event execution during busy periods such as holidays or special events.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Trained new staff members on company policies and procedures.
Education
BBA - Accounting
Excelsia College
Macquarie Park, NSW11.2024
Skills
- Workplace safety
- Task prioritization
- Adaptability and flexibility
- Interpersonal skills
Timeline
Floor Staff Member
SAIGON SUMMER RESTAURANT
04.2023 - 12.2023
Food and Beverage Attendant
TEA STRUCK AUSTRALIA
12.2021 - 04.2023
BBA - Accounting
Excelsia College
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