Pham Ngoc Bao Duy

Mentored new team members on restaurant policies, procedures, and best practices to ensure consistent guest experiences across shifts.

• Collaborated with back of house management to ensure seamless communication between kitchen and service staff for optimal dining experiences.
• Assisted in menu development and pricing strategies to increase sales while maintaining food quality standards.

• Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
• Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
• Adjusted food preparation methods in accordance with customer requests.
• Established welcoming atmosphere by greeting each guest warmly.
• Answered customers' questions, recommended items, and recorded order information.
• Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
• Assisted management in monitoring inventory levels, reducing waste by properly stocking items according to demand.

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.