Benjamas Khoksatan
Sydney,Australia
Summary
Results-driven and detail-oriented Coordinator in managing complex projects and facilitating efficient operations across various departments. Adept at streamlining processes, coordinating cross-functional teams, and ensuring timely project delivery. Proven track record in improving workflows, enhancing communication channels, and maintaining high levels of organizational efficiency. Skilled in using project management tools, analyzing performance metrics, and developing strategic plans. Excellent problem-solving abilities with a focus on achieving organizational goals and exceeding expectations.
Overview
4
4
years of professional experience
Work History
Housekeeping Coordinator
Meriton Suites
06.2024 - Current
- Highly organized and proactive Coordinator with extensive experience in managing daily room allocations and staff duties within dynamic environments.
- Demonstrated expertise in coordinating staff training programs and optimizing workforce deployment to meet stringent deadlines.
- Proven ability to maintain accurate inventory levels through regular stock checks and ensure seamless operations.
- Adept at addressing guest inquiries, requests, and complaints with a strong commitment to enhancing customer satisfaction.
- Exceptional communication skills combined with a focus on operational efficiency and team collaboration.
Room attendant
Hyatt Regency Sydney
05.2023 - 06.2024
- Conducting thorough room inspections to ensure adherence to quality standards.
- Providing hands-on training and guidance to team members to optimize performance.
- Overseeing inventory management and supply ordering to maintain operational efficiency.
- Resolving guest concerns and inquiries promptly and effectively to ensure a positive experience.
Housekeeping supervisor
Macleay Holdings Pty Ltd
03.2022 - 05.2023
- Implementing strategies to continually elevate the quality and engagement levels among housekeeping staff, ensuring consistent delivery of top-tier service.
- Leading by example and providing regular training sessions to empower staff with the necessary skills and knowledge to excel in their roles.
- Maintaining seamless communication with guest service staff to orchestrate a smooth, thorough, and polished guest room experience.
- Collaborating openly and regularly with management to identify areas for improvement, address maintenance needs, and proactively tackle any concerns that may arise.
Pick Packer
Bricktastics Plastic Pty Ltd
10.2020 - 02.2022
- Meticulously sorting Lego pieces into specific categories, ensuring accuracy and organization.
- Facilitating the distribution of sorted products to customers, prioritizing friendly and budget-conscious service.
- Consistently achieving production goals through a combination of speed and precision in my work.
- Engaging with customers via phone and email, providing prompt and helpful assistance to address inquiries and fulfill orders.
Education
Advanced Diploma of marketing and communication -
ECA College
Sydney, NSW02.2023
Skills
- Fast Learner
- Communication Skills
- Management
- Leadership
- Communication
- Customer Service
- Time Management
- Computer Skills
Languages
English
Thai
References
- Victoria de la Rosa Scarafia, Macleay Holdings Pty Ltd, v.dlr.scarafia@gmail.com, +61438293107
- Damien Azzopardi, Bricktastics Plastics Pty Ltd, dazzopardi@bricktastics.com, +61403462652
- Siriporn Jaengsantea, Hyatt Regency Sydney, siriporn.fahsai@gmail.com, +6126680895
Timeline
Housekeeping Coordinator
Meriton Suites
06.2024 - Current
Room attendant
Hyatt Regency Sydney
05.2023 - 06.2024
Housekeeping supervisor
Macleay Holdings Pty Ltd
03.2022 - 05.2023
Pick Packer
Bricktastics Plastic Pty Ltd
10.2020 - 02.2022
Advanced Diploma of marketing and communication -
ECA College
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