Phaothong Oudomphong
Redbank Plains,Australia
Summary
Completed a Bachelor of Design (Honors) at Queensland University of Technology. Additionally, I possess experience in customer service across various employment sectors, including hospitality, retail, receptionist roles, artistic endeavors, and manufacturing operations. I am a highly motivated and dedicated individual with a strong desire to contribute to an innovative company within a fast-paced and dynamic team.
Overview
18
18
years of professional experience
Work History
Manufacturing Operator
Cook Medical
Eight Mile Plains, QLD
01.2021 - Current
- Prepare, perform and achieve all tasks according to the specifications and Quality Management System procedures to a competent and high standard.
- Verified production orders prior to starting set-up.
- Maintaining cleanliness of work space environment and production equipment.
- Record and update relevant information manually and electronically accurately.
- Following specifications of work order.
- High level of concentration and attention to detail while also ensuring excellent quality performance.
- Ability to perform day to day task proficiently in a timely manner.
Sales Assistant
NIKE DFO
Jindalee, QLD
01.2014 - 01.2021
- Handling and processing sales and returns.
- Delivering premium service to ensure customers are satisfied with their experience and purchases instore.
- Meeting store and personal KPI's.
- Ability to work in teams and individually.
- Constantly learning and upskilling on product knowledge.
- Working alongside store visual merchandiser to ensure product is presented within global standards of the brand.
- Working across different departments (Cashier, footwear, apparel, and stockroom)
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Opening and closing the store.
- Stockroom Logistics Assistant
- Answered incoming telephone calls to provide store, products and services information.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Receiving, processing, and storing product in accordance with the store stockroom guidelines.
- Ability to work in a fast paced environment.
- Working alongside sales floor team to ensure the sales floor has the products needed.
- Meeting and exceeding processing timelines.
Artist/Receptionist
ANYTIME FITNESS
Springfield Lakes, QLD
01.2017 - 01.2019
- Signing up members while providing them with a personal and premium service.
- Answering phone calls.
- Resolving issues for members in accordance with the company policy.
- Creating and designing advertising boards.
- Producing artwork for the gym entrance.
- Managing and organizing meetings.
- Entering data into the system.
- Created series of rough sketches for review, revision and approval.
- Conferred with customers to assess customer needs or obtain feedback.
Waitress/Cashier
CENTRAL THAI RESTAURANT
Algester, QLD
01.2008 - 01.2014
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
- Taking and making phone calls.
- Opening and closing the store.
- Handling customer enquiries and issues in accordance with the store policy.
Education
Bachelor of Design (Honors) -
Queensland University of Technology
Brisbane, QLD03.2022
Bachelor of Nursing - undefined
Griffith University
Brisbane, QLD01.2011
Skills
- Adobe Suite (Indesign, Photoshop)
- Microsoft Office (Word, Powerpoint, Excel)
- Revit
- Sales
- Design and documentation
Languages
English:
Native or Bilingual
Laos
Native or Bilingual
Thai
Native or Bilingual
Timeline
Manufacturing Operator
Cook Medical
01.2021 - Current
Artist/Receptionist
ANYTIME FITNESS
01.2017 - 01.2019
Sales Assistant
NIKE DFO
01.2014 - 01.2021
Waitress/Cashier
CENTRAL THAI RESTAURANT
01.2008 - 01.2014
Bachelor of Nursing - undefined
Griffith University
Bachelor of Design (Honors) -
Queensland University of Technology