Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

ASYA CIFTCI

Tatura,VIC

Summary

I am a dynamic and dedicated individual with a passion for delivering exceptional service, poised to embark on an exciting career journey by joining Emirates as a cabin crew member. Drawing from a diverse background and extensive experiences, I have become highly skilled in delivering exceptional customer service and proficient hands-on assistance. My journey includes achieving a Certificate III in Business and advancing to higher roles, reflecting my commitment to professional growth. Eager to leverage my skills and experience in a fast-paced and customer-centric environment like Emirates.

Overview

7
7
years of professional experience

Work History

Logistics Coordinator

SLTEC FERTILIZERS
10.2021 - Current
  • Invoicing, order entry, scheduling of manufacturing for all incoming orders.
  • Collaborating with sales and customer service teams to address client concerns and expedite orders when necessary.
  • Answering all incoming calls on 24-hour mobile.
  • Coordinating with suppliers to ensure timely delivery of goods and building relationships.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Negotiating costs of freight to ensure targets are met / budget is met monthly.
  • Keeping manufacturing and transport schedules updated every minute of every day.
  • Knowledge of Google sheets, Microsoft office bundle, and email.
  • Stock take entry, monthly.
  • Managing a team of 15 staff members to complete production and packing daily.

Beauty Therapist

WELLSPRINGS DAY SPA
01.2019 - Current
  • Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
  • Ensure customers feel relaxed and comfortable through conversation.
  • Maintain a clean and hygienic work environment.
  • Assisted reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Increase salon revenue by upselling additional services and retail products to clients.

Beauty Advisor

PRICELINE PHARMACY
02.2020 - 02.2021
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided information to customers on proper product usage techniques, ensuring confidence in their ability to replicate results at home.
  • Processed payments, entering sales in register for prompt customer service.
  • Arranged merchandise to present visually appealing displays and attract customers.
  • Housekeeping.

Waitress

GOZLEME PALACE
10.2017 - 10.2018
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service and working as a team.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.

Customer Service

KMART
12.2016 - 01.2018
  • Provided outstanding customer service.
  • Processing customer transactions and handing cash or card payments.
  • Restocking shelves and completing stocktake as required.
  • Keeping area assigned for that shift clean and organized.

Education

Certificate III in Business -

INTEGRITY BUSINESS COLLEGE
Tongala, VIC
01.2022

Diploma in Beauty Therapy -

GOTAFE
Shepparton, VIC
01.2018

Year 12 VCE -

SHEPPARTON HIGH SCHOOL
Shepparton, VIC
10.2017

Skills

  • Confident
  • Strong Communication
  • Problem-Solving
  • Team player
  • Decision-Making
  • Hard working
  • Customer Service
  • Punctual and Dependable
  • Attention to Detail
  • Quick Learner
  • Bilingual in English and Turkish
  • Microsoft Office Programs

Personal Information

Date of Birth

05/01/2000

References

     Mark Herrick

     Former Operations Manager at SLTEC Fertilizers

     0498 250 808

     Kayla Harward

     Former Logistics Manager at SLTEC Fertilizers

     0435 153 435

     Xemia Penny Jong

     Personal Reference

     0481 241 164

Timeline

Logistics Coordinator

SLTEC FERTILIZERS
10.2021 - Current

Beauty Advisor

PRICELINE PHARMACY
02.2020 - 02.2021

Beauty Therapist

WELLSPRINGS DAY SPA
01.2019 - Current

Waitress

GOZLEME PALACE
10.2017 - 10.2018

Customer Service

KMART
12.2016 - 01.2018

Certificate III in Business -

INTEGRITY BUSINESS COLLEGE

Diploma in Beauty Therapy -

GOTAFE

Year 12 VCE -

SHEPPARTON HIGH SCHOOL

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ASYA CIFTCI