Summary
Overview
Work History
Education
Skills
Certification
RSA
Timeline
DeliveryDriver

PHENPAKAI KONGVONGXAY

SYDNEY,NSW

Summary


Enthusiastic and dedicated hospitality professional with over two years of experience in diverse roles, including cashiering, kitchen assistance, and waitstaff positions. Adept at providing excellent customer service and fostering a welcoming atmosphere for guests. Bilingual in English and Lao, I possess strong communication skills that enhance my ability to connect with a diverse clientele. Known for my ability to thrive in fast-paced environments, I am a quick learner with a keen attention to detail and a commitment to maintaining high standards of cleanliness and service. I am eager to contribute my skills and passion for hospitality to a part-time role while further honing my language and interpersonal abilities.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Blue Elephant Thai Restaurant

All Rounder
03.2023 - 09.2024

- Received orders face-to-face and via phone, ensuring accuracy and clarity.

- Prepared and served a variety of cocktails and menu items.

- Fostered a welcoming atmosphere for guests and addressed any inquiries.

Cashier

Timbarra Thai Restaurant
10.2022 - 02.2024

Duration: 2 Years

- Managed front counter operations, including processing orders and payments.

- Provided excellent customer service and ensured a positive dining experience.

- Assisted in training new staff on cash handling procedures.

Education

Certificate IV - Marketing

Mercury Collage
Sydney, NSW

Diploma - Business Leadership And Management

Australia Pacific Collage
Melbourne, VIC
06.2024

General English - English

English Unlimited
Melbourne, VIC
05.2023

Highschool - Year12

Liaodu Chinese School
Laos
06.2022

Skills

- Proficient in Lao and Thai

Certification

RSA

RSA

Responsible services of alcohol

Timeline

Blue Elephant Thai Restaurant

All Rounder
03.2023 - 09.2024

Cashier

Timbarra Thai Restaurant
10.2022 - 02.2024

Certificate IV - Marketing

Mercury Collage

Diploma - Business Leadership And Management

Australia Pacific Collage

General English - English

English Unlimited

Highschool - Year12

Liaodu Chinese School
PHENPAKAI KONGVONGXAY