Shop Assistant
N/A
05.2024 - 05.2024
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Organized shelves to remove slow moving items and add new merchandise.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Greeted customers entering store and offered assistance with requirements.
- Collaborated with team members to achieve overall store goals and objectives.
- Helped managers with daily checklists and last-minute requirements.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Assisted in training new hires on store procedures, policies, and product knowledge.
- Developed strong product knowledge, effectively educating customers on features and benefits.
- Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Monitored shop security to identify and report shoplifting activities and increase security measures.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Wrapped, boxed and weighed bakery department products.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
