Phil Buckley
Bardon,QLD
Summary
Dynamic professional with a clean driving record and a strong focus on safety, honed through experience as a Bus Driver for Brisbane City Council. Recognized for exceptional customer service and effective leadership in training new drivers, ensuring a welcoming environment while maintaining operational excellence and compliance with safety regulations.
Overview
17
17
years of professional experience
Work History
Bus Driver
Brisbane City Council
05.2018 - Current
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
- Developed and maintained positive relationships with passengers and other drivers.
- Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
- Developed strong rapport with regular passengers, fostering welcoming and friendly environment.
- Conducted thorough pre-trip and post-trip vehicle inspections to ensure operational safety, reporting any issues immediately.
- Handled emergency situations with calm and decisive actions, safeguarding passengers and vehicle.
- Enhanced passenger satisfaction by providing timely, courteous service and addressing concerns promptly.
- Trained & mentored new bus drivers in company policies, route navigation techniques, and safety protocols to ensure smooth onboarding experiences.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
Security Officer
Brisbane Convention & Exhibition Centre
02.2014 - 04.2018
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitored CCTV cameras and alarm systems for security breaches.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident reports.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Bechtel Security
QCLNG Project Curtis Island
03.2008 - 11.2013
- Served as a liaison between clients and regulatory bodies, ensuring seamless coordination on matters pertaining to maritime security.
- Enhanced maritime security by conducting regular vessel inspections and boarding procedures on LNG tankers.
- Participated in ongoing professional development opportunities that will benefit the QCLNG project & my own self growth.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Ensured adherence to OSHA regulations, leading to a safer work environment for all employees.
Education
Certificate III In Driving Operations - Transportation
Brisbane City Council
Brisbane, QLD12.2019
Skills
- Clean driving record
- Safety-focused
- Customer service
- Effective leadership
- Workplace safety
Timeline
Bus Driver
Brisbane City Council
05.2018 - Current
Security Officer
Brisbane Convention & Exhibition Centre
02.2014 - 04.2018
Bechtel Security
QCLNG Project Curtis Island
03.2008 - 11.2013
Certificate III In Driving Operations - Transportation
Brisbane City Council
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