Summary
Overview
Work History
Skills
Timeline
Generic

Phil Houston

Perth

Summary

Dynamic Regional Manager at GPC Asia Pacific with a proven track record in operational management and team development. Successfully expanded regional presence and boosted sales through strategic planning and strong client relationships. Expert in performance management and fostering a culture of continuous improvement, driving significant growth and employee satisfaction.

Overview

15
15
years of professional experience

Work History

Regional Manager

GPC Asia Pacific
01.2011 - 08.2025
  • Enhanced team performance by providing regular coaching, training, and performance feedback to Team members.
  • Established and maintained operational standards for 14 locations.
  • Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes API Academy, Audit improvement plans, Customer plans
  • Mentored and developed high-potential Team members for leadership roles through individualized career development plans and opportunities for growth.
  • Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
  • Boosted regional sales by implementing targeted marketing strategies and fostering strong customer relationships.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.

GM Repco Western Zone, and National Industrial and

GPC Asia Pacific
01.2011 - 01.2021
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Skills

  • Operations
  • Staff training and development
  • Strategic planning
  • Operational management
  • Performance management
  • Project management
  • New business development
  • Business development and planning
  • Sales development
  • Personnel management
  • Operations management
  • Sales management
  • Strategic development
  • Vendor management
  • Brand development
  • Industry expertise
  • Sales and marketing strategies
  • Sales planning
  • Sales expertise
  • Regional planning
  • Customer and vendor relations
  • Safety protocol
  • Multi-million dollar P&L management
  • Capital expense oversight
  • Leadership development
  • Team leadership
  • Leadership skills
  • Policies and procedures
  • Client relationship building
  • Team development
  • Attention to detail
  • Decision-making
  • Negotiation
  • Goal setting and performance metrics
  • Interpersonal communication
  • Staff recruiting
  • Customer relations
  • Recruiting and hiring
  • Training and coaching
  • Team building practices
  • Multi-unit management
  • Customer service
  • Budget management
  • Contractor relationship management
  • Productivity improvements
  • Business development
  • Conflict management
  • Sales forecasts
  • Business planning
  • Operations improvements
  • Staff development
  • Group presentations
  • Action plans

Timeline

Regional Manager

GPC Asia Pacific
01.2011 - 08.2025

GM Repco Western Zone, and National Industrial and

GPC Asia Pacific
01.2011 - 01.2021
Phil Houston