Phil Houston
Perth
Summary
Dynamic Regional Manager at GPC Asia Pacific with a proven track record in operational management and team development. Successfully expanded regional presence and boosted sales through strategic planning and strong client relationships. Expert in performance management and fostering a culture of continuous improvement, driving significant growth and employee satisfaction.
Overview
15
15
years of professional experience
Work History
Regional Manager
GPC Asia Pacific
01.2011 - 08.2025
- Enhanced team performance by providing regular coaching, training, and performance feedback to Team members.
- Established and maintained operational standards for 14 locations.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes API Academy, Audit improvement plans, Customer plans
- Mentored and developed high-potential Team members for leadership roles through individualized career development plans and opportunities for growth.
- Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong customer relationships.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
GM Repco Western Zone, and National Industrial and
GPC Asia Pacific
01.2011 - 01.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Skills
- Operations
- Staff training and development
- Strategic planning
- Operational management
- Performance management
- Project management
- New business development
- Business development and planning
- Sales development
- Personnel management
- Operations management
- Sales management
- Strategic development
- Vendor management
- Brand development
- Industry expertise
- Sales and marketing strategies
- Sales planning
- Sales expertise
- Regional planning
- Customer and vendor relations
- Safety protocol
- Multi-million dollar P&L management
- Capital expense oversight
- Leadership development
- Team leadership
- Leadership skills
- Policies and procedures
- Client relationship building
- Team development
- Attention to detail
- Decision-making
- Negotiation
- Goal setting and performance metrics
- Interpersonal communication
- Staff recruiting
- Customer relations
- Recruiting and hiring
- Training and coaching
- Team building practices
- Multi-unit management
- Customer service
- Budget management
- Contractor relationship management
- Productivity improvements
- Business development
- Conflict management
- Sales forecasts
- Business planning
- Operations improvements
- Staff development
- Group presentations
- Action plans
Timeline
Regional Manager
GPC Asia Pacific
01.2011 - 08.2025
GM Repco Western Zone, and National Industrial and
GPC Asia Pacific
01.2011 - 01.2021
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