Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Philemon Koh

Woolloomooloo,NSW

Summary

I'm a self-motivated, dynamic individual who is passionate about working with a team of people and delivering value to them. With a strong entrepreneurial spirit, I enjoy tackling complex problems, building products and concepts from scratch and seeing them through from inception to completion. Committed to motivating others, I'm a highly effective mentor driven to assess individual and group performance to implement improvements and set goals.

I'm also a hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

23
23
years of professional experience

Work History

Owner/Retailer

Eastern Hill General Supplies
10.2003 - Current
  • Experienced bricks and mortar small business owner, with online offering.
  • Stocked merchandise, labelled items, and arranged merchandise according to size and colour.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened and engaged in friendly conversation with customer to better uncover individual needs, and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organised displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering exceptional services and excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organisation and cleanliness.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.

Tutorial Assistant

University Of New South Wales
01.2001 - 07.2002
  • Collaborated with 10-20 students per tutorial to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
  • Developed student confidence through positive reinforcement strategies.
  • Conducted group tutoring sessions to help students engage active learning and critical thinking skills.

Education

Masters Of Commerce - Information Systems And Management

University of New South Wales
Sydney, NSW
05.2002

Bachelor of Commerce - International Business, Marketing

University of New South Wales
Sydney, NSW
05.2000

Skills

  • Friendly, Positive Attitude
  • Relationship Building & Networking
  • Active Listening
  • Teamwork and Collaboration
  • Organization, territory development and management
  • Customer Relations
  • Early Adopter Strategies and Trend Forecasting
  • Analytical and Critical Thinking
  • Quick study for ongoing skill building
  • Sales Strategies
  • Presentations and Public Speaking

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Professional Working
Malay
Professional Working
Chinese (Hokkien)
Professional Working

Timeline

Owner/Retailer

Eastern Hill General Supplies
10.2003 - Current

Tutorial Assistant

University Of New South Wales
01.2001 - 07.2002

Masters Of Commerce - Information Systems And Management

University of New South Wales

Bachelor of Commerce - International Business, Marketing

University of New South Wales

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Philemon Koh