A hard-working dedicated professional with Project management experience in Steam generation for process and power consumption. Also Qualified BMW Technician with the ability to lead and manage.
I returned to roots in mechanics/electrician due to immigration but Im now ambitious in finding a new career opportunity for personnel growth and to contribute to team success.
Overview
26
26
years of professional experience
Work History
Field Technician
ZF Services Australia
Malaga, WA
12.2021 - Current
Traveled to various distant field service locations per month to evaluate performance issues and make necessary repairs.
Conducted classroom-based technical training on various ZF products.
Delivered outstanding customer service on field visits to meet corporate guidelines.
Verified system functionality by testing equipment and connections, identifying, and correcting problems.
Performed initial wiring of vehicle and repaired existing faulty electrical systems.
Diagnosed malfunctions with vehicle electrical systems to create a work order.
Maintained product knowledge and aptitude to perform troubleshooting and diagnostics.
Used logging tools to collect data from the field, supporting engineer analysis.
Performed wiring tests and removed faulty components.
Read and understood diagrams, manuals, and schematics.
Interacted with customers via telephone and email to resolve invoice discrepancies and promote payment receipts.
Processed and sent invoices, adjustments, and credit memos to customers.
Answered customer invoice questions and resolved issues discovered during the invoicing and collection process.
Contacted vendors to follow up on late invoices.
Applied company safety policies consistently when performing daily tasks.
BMW Technician
Perth Euro
Osborne Park, Western Australia
08.2020 - 12.2021
Read and understood diagrams, manuals and schematics.
Reset car clocks and other features interfering with repair work.
Tested auto equipment for proper functionality and managed components and control systems.
Diagnosed malfunctions with vehicle electrical systems to create work order.
Facilitated component testing in line with design specifications.
Created accurate price quotes for customers with solid understanding of equipment costs and repair time.
BMW Technician
Auto Classic BMW
Osborne Park, Western Australia
01.2017 - 08.2019
Completed repairs and maintenance actions based on BMW guidelines.
Checked vehicles for damages and malfunctions using standardized diagnostic approaches.
Attended factory-sponsored training classes to learn new techniques and components.
Worked according to factory specifications to deliver uncompromising service to every customer.
Used state-of-the-art computer systems and equipment to troubleshoot performance issues.
Satisfied customers with winning experiences by proactively identifying needs and anticipating wants for automotive service.
Used diagnostics and troubleshooting tools to identify failures and equipment issues.
Examined all critical vehicle systems and parts to determine appropriate repairs and costs.
Oversaw service quality and encouraged all team members to deliver high-quality service.
Documented labor time and materials used in company software programs.
Assessed vehicle symptoms and malfunctions to support troubleshooting and diagnoses.
Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
Hired, mentored and monitored performance of technicians and parts professionals.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Workshop Forman
Steve’s AutoTech & Diagnostic (Pay) Ltd
Alberton , South Africa
01.2016 - 12.2016
Remapping, Programming and fault finding using various brands of diagnostic equipment.
Delegated tasks to multiple employees while maintaining efficient workplace.
Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
Trained, developed and counseled employees to develop high performing team.
Supervised, trained and evaluated over 5 employees in Automotive industry.
Resolved team member concerns and problems while facilitating solutions and forwarding complex matters to higher authorities.
Project Coordinator/Scheduler
Babcock International Africa Division
Bedforview , South Africa
01.2013 - 01.2015
Prioritized needs and delegated assignments to handle multiple projects simultaneously.
Assessed, monitored and reported on work progression.
Updated and distributed weekly project schedules and milestones.
Oversaw adherence to project timelines and budget constraints.
Set project goals and schedule with owners and team members.
Produced status reports for customers and senior management.
Assembled briefs and prepared PowerPoint presentations.
Documented labor hours and budget expenses for projects.
Project Engineer
Babcock International Africa Division
Bedforview , South Africa
01.2008 - 01.2015
Coordinated project plans to execute major upgrades and successfully guided technical teams in achieving project goals.
Arranged and processed multiple forms of documentation, including engineering specifications, work scopes and payment schedules.
Delivered detailed and concise directives to team members and worked closely with organizational managers to facilitate project success.
Coordinated with project installation group to warrant appropriate technical support during project execution.
Coordinated and reviewed third-party vendor activities, verifying compliance with project parameters and applicable standards.
Maintained detailed knowledge of internal specifications and design standards as well as applicable regulatory requirements.
Acted as primary consultant and subject matter expert on collaboration with outside engineering firms.
Leveraged outside engineering partners to complement internal resources during project delivery.
Developed conceptual and preliminary engineering documentation for use in project cost estimates.
Estimated change orders and costs for project manager.
Reduced labor and costs by planning and implementing continuous improvement programs.
Initiated health, safety and quality assurance process controls and observed crew members for compliance.
Developed, coordinated and monitored all aspects of production.
Managed and wrote subcontracts and contracts for various engineering projects across multiple disciplines.
Commissioning Engineer
Babcock International Africa Division
Bedfordview , South Africa
01.2008 - 01.2010
Identified technical problems and issues, determining solutions in accordance with product and customer specifications.
Visited job sites to coordinate commissioning, evaluate systems and witness equipment start-up and testing.
Participated in meetings with owners and operation and design personnel to determine project goals and schedules.
Produced detailed, accurate commissioning status reports and participated in regular commissioning updates.
Perceived design concept and intent by reviewing system construction documentation, including drawings and scheduled equipment.
Maintained development and refinement of equipment, methodologies and standards in support of evolving commissioning career
Eliminated machine defects by recommending operational adjustments.
Generated test procedures for use in assessing Boiler Interlock components for proper functionality.
BMW Technician
BMW South Africa (Pay) Ltd
Sandton , South Africa
01.2001 - 01.2008
Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
Calculated estimated repair costs and provided quotes to secure customer approval.
Monitored shop safety and promoted adherence to required OSHA protocols.
Used diagnostics and troubleshooting tools to identify failures and equipment issues.
Interpreted drawings and schematics to pinpoint sources of mechanical issues.
Performed wiring tests and removed faulty components.
Tested auto equipment for proper functionality and managed components and control systems.
Diagnosed malfunctions with vehicle electrical systems to create work order.
BMW Apprentice
BMW South Africa (Pty) Ltd
Sandton/Pretoria , South African
01.2001 - 01.2004
Maintained neat, organized and professional personal and bay appearance.