PHILIP DONATO
Moncrieff,ACT
Summary
Objective/Goal: To obtain an General Manager position within a company that is people-focused and allows me to utilise my experience, leadership, and management skills, in a challenging environment. I seek this position with an interest in career progression within the organisation as I further develop my knowledge and skills. Personal profile: I plan to secure a position that will build upon the knowledge and experience I have obtained in the retail industry. The organisation I seek is devoted to providing an innovative and exciting workplace where the strategies implemented have positive influences on its workforce. I am enthusiastic and reliable with excellent interpersonal skills. I have an active and dynamic approach to work and getting things done. I am a team player who motivates and encourages others to boost morale and improve productivity as well as efficiency. I have a great rapport with my fellow workers and personal references. Planning and organising: I am extremely organised and focus on details to ensure all aspects of the work environment operate effectively and efficiently. Communication: I have extensive knowledge of the importance of communication in the workplace. I have a friendly personality, which allows me to quickly develop customer relationships to attain loyalty. I ensure my team is well informed with any information that will help them execute expectations. Teamwork: playing and coaching a team sport and working predominately in a team environment for over 9 years, I have gained skills to productively collaborate with others in the workplace to achieve daily goals. When put in a team environment I bring a sense of unity, inclusion, and friendship. I encourage and motivate individuals within a team to ensure high productivity is maintained. Self-management: My current job requires urgency, planning, and meeting deadlines to ensure customer expectations are met daily as well as business needs. During this time, I have learned to manage time to allow myself to cope with my busy schedule, in that sense I am proficient in planning and meeting deadlines.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Department Manager (Various)
Costco Wholesale Canberra Airport
04.2018 - Current
- Plan seasonal changes, plan department layout/floor plan
- Write employee performance reviews and manage daily performance and develop supervisors.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Developed and managed department budget to monitor financial performance and minimize expenses.
- Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Communicated with managers of other departments to maintain transparency.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Football Coach
Radford College
04.2023 - Current
- Enhanced player skills through focused coaching, personalized feedback, and tailored drills.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Encouraged sportsmanship and teamwork among players both on the field and during off-field activities.
- Established strong team culture and values to promote teamwork, discipline and sportsmanship.
- Instilled discipline and principles of good sportsmanship in players.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Implemented exercise programs and training strategies to bolster individual and team performance.
- Collaborated with fellow coaches to exchange ideas, improve practice routines, and share resources.
- Developed game plans that capitalized on team strengths while exploiting opponents'' weaknesses for successful game outcomes.
Merchandiser
Crossmark
02.2014 - 11.2014
- Store replenishment, put up visual marketing displays, assemble promotional displays, remove damaged, out of stock and discontinued items from displays, rotate manufacturer products as needed.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
Education
Diploma of Leadership and Management -
Jigsaw Consulting Group
Southport, QLD11.2018
Skills
- Great communication skills
- Great leader
- Great work ethics
- Eager to learn
- Dynamic
- Reliable
- Attention to detail
- Problem-Solving
- Training and mentoring
- Staff Hiring and Retention
- Employee performance evaluation
- Vendor Relationship Management
- Operational Efficiency and Safety
- Safety Standards
- Inventory Management
- Physical Inventory Audit
- Incoming Shipments Review
- Daily Operations Management
Certification
- Provide First Aid/CPR - Current
- Elevated Work Platform (EWP) License - Current
- Ride-On Electric Pallet Jack (aka Hog)
Hobbies and Interests
- Football (soccer)
- Running
- Photography
References
Darren Son,
Assistant Warehouse Manager,
Costco Wholesaler, Canberra Airport,
0451510027
Jasmine Chuah,
Duty Operation Manager,
Costco Wholesaler, Gold Coast,
0430333569,
Satendra Singh,
Close Friend,
0408226752
Timeline
Football Coach
Radford College
04.2023 - Current
Department Manager (Various)
Costco Wholesale Canberra Airport
04.2018 - Current
Merchandiser
Crossmark
02.2014 - 11.2014
Diploma of Leadership and Management -
Jigsaw Consulting Group
- Provide First Aid/CPR - Current
- Elevated Work Platform (EWP) Licence - Current
- Ride-On Electric Pallet Jack (aka Hog) - Trained and well experienced.
Similar Profiles
PHILIP DONATOPHILIP DONATO
Department Manager (Various Department) at Costco Wholesale Canberra AirportDepartment Manager (Various Department) at Costco Wholesale Canberra Airport
SHAHZAD HUSSAINSHAHZAD HUSSAIN
Team Member at Costco Wholesale Perth AirportTeam Member at Costco Wholesale Perth Airport
Anh NguyenAnh Nguyen
Front-End Assistant at Costco Wholesales CanberraFront-End Assistant at Costco Wholesales Canberra