Philip Duthoit
Ulverstone
Summary
I have a proven track record in establishing a healthy workplace culture and fostering great relationships with clients. I have strong values in respect for others, loyalty and trust for my employer and colleagues. I enjoy good health, am very active and enjoy being busy.
I sincerely hope I can meet with you to expand on my skills.
Overview
47
47
years of professional experience
Work History
Executive General Manager
AJL Heavy Equipment
Burnie
03.2022 - 03.2025
- Negotiated contracts with vendors or suppliers to ensure best terms are met while maintaining quality standards.
- Developed and implemented strategies to increase profitability, reduce costs, and maintain high customer satisfaction levels.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from risks
- Created detailed reports tracking progress against key performance indicators for company directors
- Conducted monthly manager meetings
- Evaluated employee performance regularly and provided feedback as needed.
- Used high level communication skills to engage customers in conversation and effectively determine needs and requirements.
- Ensured compliance with all applicable laws and regulations related to the business operations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed key clients including, TT Line, Searoad, Straitlink, Toll
- Implemented a CRM system to improve management of client service
- Conducted high level HR tasks to on board talent from local, national and overseas markets
- Worked diligently to constantly improve workplace culture
General Manager
AJL Heavy Equipment
Burnie
03.2017 - 03.2022
- Maximized time and employee productivity and efficiency.
- Led a team of dept managers
- Conducted monthly manager meetings
- Reviewed business practices to increase profitability
- Conducted client reviews
- Coached and mentored staff
- Conducted high level HR duties including on boarding from local, national and overseas
- Performed as a member of the Senior Executive Team
- Guided management and supervisory staff to promote smooth operations.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Worked interstate to develop business opportunities
- Managed key clients including TT Line, Searoad, Straitlink and Toll
Trainer, Business Development and Human Resource
AJL Heavy Equipment
Burnie
03.2014 - 03.2022
- Formed AJL Training for apprentices, heavy vehicle licensing and motorcycle licensing.
- Assisted with registration as a Registered Training Provider
- Delivered training for apprentices and trades people. Delivered training as a forklift and reach stacker licensed assessor.
- Worked with industry stakeholders to develop business opportunities
- Manage customer relationships
- Managed company HR processes across the full gamut of HR duties
- Worked across branches and departments to identify and meet quality outcomes.
TAFE Teacher,Team Leader Customer Relation Manager
Tas TAFE
State-wide
01.1998 - 03.2014
- Design and deliver training programs
- Lead a team of trainers in the automotive and trades areas
- Develop an industry focused training team conducting training and assessment in the workplace.
- Lead a team focused on fee for service training in a commercially focused manner
- Work as a Customer Relations Manager providing training solutions to Industry.
Tradesman, Business Manager
Dial Motors
Ulv And Bur
01.1978 - 12.1997
- Completed qualifications in Light Vehicle Technician, Heavy Vehicle Technician and Advanced Trades Technician.
- Carried out Service and Repairs of light and heavy vehicles.
- Managed the family business across al functions.
Education
Certificate IV Training And Assessment
NDA
Tasmania 01-2021
Leadership And Management
Amovita
Qld 01-2013
Emotional Intelligence
Impact Solutions
Tas 01-2008
Bachelor of Adult Vocational Ed
UTAS
Launceston, TAS01-2002
automotive qualifications
Tas TAFE
Tasmania Skills
- Contract negotiation
- Strategic planning
- Regulatory compliance
- Performance tracking
- Customer relationship management
- Employee performance evaluation
- Workplace culture improvement
- Client management
Timeline
Executive General Manager
AJL Heavy Equipment
03.2022 - 03.2025
General Manager
AJL Heavy Equipment
03.2017 - 03.2022
Trainer, Business Development and Human Resource
AJL Heavy Equipment
03.2014 - 03.2022
TAFE Teacher,Team Leader Customer Relation Manager
Tas TAFE
01.1998 - 03.2014
Tradesman, Business Manager
Dial Motors
01.1978 - 12.1997
Certificate IV Training And Assessment
NDA
Leadership And Management
Amovita
Emotional Intelligence
Impact Solutions
Bachelor of Adult Vocational Ed
UTAS
automotive qualifications
Tas TAFE
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