Cooking
Philip Lee
School Facility
Summary
Drawing upon my extensive background, I possess strategic and operational competencies that encompass:
- Comprehensive general management expertise acquired through active involvement across diverse business functions, both within and beyond the ICT sector. My multidisciplinary experience extends to telecommunications, serving as the focal point.
- Profound proficiency in product and service planning and marketing, coupled with adept budgeting and financial acumen.
- Solid understanding of Brand Management principles, fostering brand loyalty and equity.
- Demonstrated success over 18 years in sales and sales management, with a keen focus on strategic product and service portfolios, inclusive of financial P&L accountability.
- Proven ability in human resource management and development, including direct oversight of sales and marketing personnel aimed at sustainable revenue generation.
- Specialized expertise in customer care, alongside the design and implementation of customer-centric marketing, sales, and support solutions.
Moreover, my flexible adaptability skills are exemplified in my current role as a cleaner. Additionally, my entrepreneurial drive and industrious nature enabled me to initiate my own business ventures amidst my varied career pursuits.
Overview
28
28
years of professional experience
Work History
School Cleaner
Manly State School
10.2022 - Current
- Maintained floor cleaning and waxing equipment.
- Promoted a healthy learning environment through meticulous sanitation of surfaces and equipment.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Communicated proactively with school administrators regarding maintenance needs or concerns that required attention.
- Adapted quickly to unexpected changes in schedules or duties while maintaining high standards for cleanliness.
- Enhanced school cleanliness by performing thorough daily cleaning of classrooms, restrooms, and common areas.
- Safeguarded student health by promptly addressing any mold or mildew issues in bathrooms or classrooms.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Applied effective time management techniques to meet tight deadlines.
Online Retailer Via Facebook
Self-employeed
07.2019 - 10.2022
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Excellent communication skills, both verbal and written.
Real Estate Agent
Harcourt's / Ray White Real Estate
12.2014 - 04.2019
- Collaborated with stakeholders to complete property sales and purchases.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Improved property listings by collaborating with photographers to capture visually appealing images that accurately represented each property''s unique qualities.
- Prepared and presented contracts and other legal documents to clients.
- Presented purchase offers to sellers for consideration.
- Developed and presented proposals to clients to raise awareness of potential real estate investments.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
Technical Sales
Smartway Security Services
07.2012 - 11.2014
- Passionate about learning and committed to continual improvement.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Delivered services to customer locations within specific timeframes.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Identified issues, analyzed information and provided solutions to problems.
Manager Marketing and Commercial
FINTEL Internet Services [Kidanet]
01.2010 - 07.2012
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Brand management synonymous with quality and unparalleled, premium customer service
- Plan, develop and execute integrated, multi-tactical marketing programs to produce incremental customer, revenue and business growth
- Develop and market lucrative campaigns offers/packages in the context of short and long term financial and technical impacts
- Collate and analyse market intelligence data gathered from internal and external sources and develop appropriate responses and solutions to successfully address these in order to maintain competitive advantage
Owner and Manager of Restaurant
Self-employeed
01.2008 - 02.2010
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Supervised daily activities of restaurant and [Number] employees.
- Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Managed payroll, daily deposits, and cost controls.
Manager – Canon Product Portfolio
Datec Fiji
05.2005 - 10.2006
- Sale of large digital office machinery including high speed printers and photocopiers.
- Manage customer service including fault attendance, machine installation, back up service.
- Establish distribution channels via large retailers including Courts and MH's
- Market and establish a strong brand presence in the consumer electronic market
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Toner Cartridge Retailer
Self-employeed
10.2006 - 02.2010
- Listened to customer needs and desires to identify and recommend optimal products.
- Monitored inventory levels closely, placing timely orders to avoid stockouts or overstocking issues negatively impacting profits.
Group Manager - Advertising and Marketing
THE FIJI TIMES – Part Of News Limited
03.1999 - 04.2005
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Established team priorities, maintained schedules and monitored performance.
- Reviewing performance and providing the right incentives to motivate the team
- Manage relationships with large corporate customers
- Setting the annual budget and revenue target for the company
- Manage retail classified sales at various Fiji Times offices through out the Fiji
- Devise and manage various incentive schemes for staff and clients
- Identify new markets and customer groups for target selling
- Provide ongoing training on sales techniques for our consultants
- Organize weekend retreats and motivational workshops to build staff confidence and team building
- Provide new product packages for sales (price and product plans)
- Develop new business complementing our core activities
- Provide the annual marketing plan
Executive Manager Marketing
Post Fiji [Fiji Postal And Courier Network]
01.1996 - 12.1998
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Worked with sales representatives to develop strong customer connections with company teams and promote long-lasting relationships.
- Responsible for 10 direct reports and 50 indirect reporting staff of customer service representatives at the various postal outlets throughout Fiji.
- Manage advertising, promotions and public relations.
- Market Post Fiji and all its products using the various mass media.
- Manage and oversee the operations of EMS Courier with a particular focus on sales.
- Set revenue targets for the various postal products with an annual increase of 20%.
- Set the marketing and advertising budget each year.
- Prepare and submit monthly performance reports
- Provide the annual Post Fiji Marketing plan.
Education
Associate of Arts - Real Estate (Salesperson)
Open Polytechnic
Lower Hutt, New Zealand 04.2001 -
Associate of Arts - Marketing
Auckland University of Technology
Auckland, New Zealand 04.2001 -
Skills
Interpersonal Communication
Relationship Building
Brand Development
Sales Targeting
Business development and planning
Staff Management
Customer Service
Accomplished in commission sales
Team building
Team building
Interests
Knife-making during my free weekend
Timeline
School Cleaner
Manly State School
10.2022 - Current
Online Retailer Via Facebook
Self-employeed
07.2019 - 10.2022
Real Estate Agent
Harcourt's / Ray White Real Estate
12.2014 - 04.2019
Technical Sales
Smartway Security Services
07.2012 - 11.2014
Manager Marketing and Commercial
FINTEL Internet Services [Kidanet]
01.2010 - 07.2012
Owner and Manager of Restaurant
Self-employeed
01.2008 - 02.2010
Toner Cartridge Retailer
Self-employeed
10.2006 - 02.2010
Manager – Canon Product Portfolio
Datec Fiji
05.2005 - 10.2006
Associate of Arts - Real Estate (Salesperson)
Open Polytechnic
04.2001 -
Associate of Arts - Marketing
Auckland University of Technology
04.2001 -
Group Manager - Advertising and Marketing
THE FIJI TIMES – Part Of News Limited
03.1999 - 04.2005
Executive Manager Marketing
Post Fiji [Fiji Postal And Courier Network]
01.1996 - 12.1998