Summary
Overview
Work History
Education
Skills
Timeline
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Philip Matambo

Sydney,NSW

Summary

Knowledgeable Dispatcher with over 10 years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.

Overview

9
9
years of professional experience

Work History

Dispatch Assistant

Spar Zimbabwe
Harare, Harare
05.2021 - 01.2024
  • Organized documents for the dispatch team, including manifests, invoices, and delivery notes.
  • Maintained accurate records of dispatched items and associated information.
  • Coordinated communication between dispatch team members and customers regarding any changes in delivery schedule or route plan.
  • Processed data entry into a computer system to update inventory levels as well as customer orders.
  • Reviewed driver logs for accuracy prior to submitting them for payroll processing.
  • Investigated customer complaints related to delays in deliveries or discrepancies in orders received.
  • Communicated effectively with suppliers and vendors to ensure prompt availability of materials needed for dispatch operations.

Stores Clerk

TM Supermarket
Harare, Zimbabwe
02.2015 - 06.2021
  • Processed customer payments accurately and efficiently.
  • Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
  • Organized store shelves according to product type and size.
  • Inventoried merchandise on a regular basis to ensure accuracy of stock levels.
  • Stocked shelves with incoming shipments of products from vendors or suppliers.
  • Maintained records of inventory transactions such as purchases, returns, restocking fees.
  • Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.

Education

Executive Certificate in Credit Management

University Of Zimbabwe
Harare
03-2010

High School Diploma -

Thornhill High School
Gweru
11-1994

Skills

  • Route Planning
  • Deadline-oriented
  • Scheduling expertise
  • Work Order Management

Timeline

Dispatch Assistant

Spar Zimbabwe
05.2021 - 01.2024

Stores Clerk

TM Supermarket
02.2015 - 06.2021

Executive Certificate in Credit Management

University Of Zimbabwe

High School Diploma -

Thornhill High School

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Philip Matambo