Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively autonomously or as part of a team and quick at mastering new skills.
Overview
42
42
years of professional experience
Work History
Sales and Technical Advisor
One Stop Roofing
03.2022 - Current
Organized product demonstrations to showcase the benefits of different roofing products and services.
Resolved customer complaints in a timely manner by providing accurate information and solutions.
Maintained accurate records of all sales activities including quotations, orders, payments.
Negotiated sales prices with customers.
Developed relationships with key accounts to increase sales volume.
Roof Plumber Supervisor
Sutton Roofing
05.2020 - 11.2022
Inspected completed work to ensure conformance with specifications and adherence to standard codes.
Supervised and coordinated activities of workers engaged in roofing operations, such as installation, repair and maintenance of roofs.
Ordered supplies needed for roofing projects from vendors or suppliers.
Assigned tasks to personnel according to their skills and abilities.
Resolved customer complaints regarding quality of service in a timely manner.
Inspected roofs for leaks or damage and documented findings.
Maintained a safe work environment by adhering to safety policies and procedures.
Roof Plumber
Ideal Roofing
11.2010 - 04.2019
Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
Studied building plans and other materials to determine work aids required and proper installation sequences.
Recommended measures to improve maintenance methods and equipment performance.
Developed estimates for labor costs, material costs, and total job cost for each project.
Drug and Alcohol Counsellor
NSW Health
07.2003 - 10.2010
Collaborated with other healthcare providers to coordinate care for clients who have co-occurring mental health disorders.
Ensured compliance with all applicable laws, regulations, ethical standards, confidentiality policies.
Assisted clients in developing strategies to reduce or eliminate substance use behaviors.
Drug and Alcohol Counsellor
Salvation Army
04.2000 - 06.2003
Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills, and community resources.
Developed treatment plans in collaboration with the client, family members, and other professionals.
Actively participated in interdisciplinary team meetings to discuss client progress and formulate recommendations for continued care.
Provided individual counseling and group therapy to clients with substance abuse issues.
Roof Plumber
Ideal Roofing
08.1984 - 03.2000
Caulked joints around flashing to prevent water leakage.
Sealed seams in metal roofs using hot-air welding equipment.
Worked with a team of roofers to complete projects efficiently and within deadlines.
Roof Plumber
Hanson Metal Roofing
07.1982 - 08.1984
Fabricated coping pieces used at the edges of walls or parapets.
Installed insulation systems on flat roofs to reduce energy consumption.
Operated power tools such as drills, saws, nail guns, rivet machines.
Consulted with clients regarding their needs for roof repairs and replacements.
Repaired gutters, downspouts, ridge caps and other related components.
Assisted in the fabrication of custom flashings onsite, when required.
Dismantled existing roofs for repair or replacement purposes.
Cut and trimmed roofing material to fit specific dimensions.
Attended regular training sessions in order to stay up-to-date on industry standards.
Apprentice Plumber
Delaney Plumbing PTY LTD
02.1982 - 07.1982
Cut openings in walls and floors to accommodate pipe and pipe fittings.
Performed pipe fabrication, installation and fitting according to proper specifications.
Education
Some College (No Degree) - Counselling
Loftus Tafe
Loftus, NSW
01-2003
Trade Certificate in Plumbing, Draining And Gas Fitting - Construction Trades
Gymea Tafe
Gymea, NSW
10-1986
High School Diploma -
De La Salle College
Caringbah, NSW
11-1981
Skills
Basic math aptitude
Scheduling and Planning
Materials Estimation
Blueprint Interpretation
Customer communications
Roofing material knowledge
Roof Installation
Mental Health Support
Behavior monitoring
Assertiveness Training
Timeline
Sales and Technical Advisor
One Stop Roofing
03.2022 - Current
Roof Plumber Supervisor
Sutton Roofing
05.2020 - 11.2022
Roof Plumber
Ideal Roofing
11.2010 - 04.2019
Drug and Alcohol Counsellor
NSW Health
07.2003 - 10.2010
Drug and Alcohol Counsellor
Salvation Army
04.2000 - 06.2003
Roof Plumber
Ideal Roofing
08.1984 - 03.2000
Roof Plumber
Hanson Metal Roofing
07.1982 - 08.1984
Apprentice Plumber
Delaney Plumbing PTY LTD
02.1982 - 07.1982
Some College (No Degree) - Counselling
Loftus Tafe
Trade Certificate in Plumbing, Draining And Gas Fitting - Construction Trades