Summary
Work History
Education
Skills
Timeline
Overview
Waitress

Philippa Letchford

Melbourne,VIC

Summary

Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

I'm a versatile team member offering experience handling tasks smoothly and efficiently. Who adapts well to changing processes, programs and team requirements. Eager to contribute to a growing company.

Work History

Event Waitressing

Treat Catering
Melbourne, VIC
03.2022 - Current
  • Served appetizers, delivered entrees and refilled beverages for banquet guests.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained flexible work schedule to meet event needs.
  • Cleared dishes and glassware quickly following each course.
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Waitress

Middlewick
Glastonbury, England, Somerset
07.2022 - 08.2022
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Used cash registers and credit card machines to cash out customers.

Receptionist Assistant

Lofts Quarries
Melbourne , VIC
03.2022 - 04.2022
  • Maintained order and cleanliness of reception area for professional and inviting atmosphere.
  • Managed multi-line telephone system and greeted claimants during office visits.

Shop Assistant

Little Imps
Glastonbury, England, Somerset
07.2021 - 09.2021
  • Completed daily tasks accurately and on-time to support shop needs.
  • Greeted customers entering store and offered assistance with requirements.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Helped customers find merchandise and assisted with sizing and accessories.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Addressed customer issues immediately to guarantee swift resolution.

Education

High School Diploma -

Millfield School
England, Somerset
06.2022

Skills

  • Team Player
  • Food and Beverage Service
  • Customer Service and Rapport
  • PPE Guideline Compliance
  • Warm and Friendly
  • Dining Room Cleaning and Upkeep
  • Transactions and Cash Handling
  • Cool Under Pressure

Timeline

Waitress

Middlewick
07.2022 - 08.2022

Event Waitressing

Treat Catering
03.2022 - Current

Receptionist Assistant

Lofts Quarries
03.2022 - 04.2022

Shop Assistant

Little Imps
07.2021 - 09.2021

High School Diploma -

Millfield School

Overview

1
1
year of professional experience

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Philippa Letchford