Philippa Pollard
Summary
An Administration Assistant with 5+ years of experience working in a fast-paced logistics environment. With experience working with established companies such as Jaguar and BMW within my current role.
I enjoy working within a team and am always willing to help others, but I am also confident to work by myself using my own initiative. I’m very ambitious and a fast learner who's always willing to challenge myself to learn something new, or take myself out of my comfort zone.
Overview
8
8
years of professional experience
Work History
Senior Administrator
Ecomotive Logistics
09.2022 - 08.2023
- I got promoted to a Senior Administrator to look after the admin department in the new division of the business
- Help set up and grow the new division with the Development Manager and other Senior members of the team
- Ensure all targets are being met and exceeded
- Support the team of newer staff to feel comfortable and confident in the role
- Regular meetings with alldirectors of the business to discuss the status of the division
Administration Assistant
Ecomotive Logistics
08.2018 - 09.2022
- Working closely with established and recognised companies such as BMW, Land Rover and Audi to provide quotes and arrange vehicle deliveries to customers.
- Assisting members of the public to negotiate quotes and arrange the logistics of the delivery of vehicles.
- Constant high-pressure and fast paced environment, having to multitask whilst working with a team of Logistic Planners and other administration staff as well as working independently.
- Been given the responsibility to look after Ecomotives biggest customer who generate the highest percentage of bookings
- Using professional phone etiquette to take bookings, deal with complaints and negotiate with private customers over the phone
- Trained and supervised four+ new members of staff
- During covid the administration team was split to meet regulations and this enabled me to prove my capabilities within managing a team
Concessions Supervisor
Showcase Cinema De Lux
08.2015 - 08.2018
- Develop positive customer relationships through friendly greetings and excellent service
- Dealing with complaints from members of the public and escalating issues when necessary
- Supervise and ratify the till count
- Work in a high pressure, fast paced environment
- Restock, organise and create new displays to maintain the visual appeal of the cinema
- Responsibility of supervising and training new staff
- Experience in handling money, using a till system and using my initiative if the till was to have an error
- Promoted to Supervisor after showing how well I performed in the team
Education
GCSE's
South Wigston High School
A-Levels
Regent College
Timeline
Senior Administrator
Ecomotive Logistics
09.2022 - 08.2023
Administration Assistant
Ecomotive Logistics
08.2018 - 09.2022
Concessions Supervisor
Showcase Cinema De Lux
08.2015 - 08.2018
GCSE's
South Wigston High School
A-Levels
Regent College
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