Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Timeline
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Phill Grono

Cameron Park

Summary

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Overview

15
15
years of professional experience

Work History

General Manager

7th Street Caravans
01.2024 - Current
  • Company Overview: www.7thstreetcaravans.com.au
  • Www.7thstreetcaravans.com.au

General Manager

Apollo RV Sales
05.2021 - 01.2024
  • Company Overview: www.apollorvsales.com.au
  • Www.apollorvsales.com.au

New and Used Car Sales Consultant

Cardiff Toyota
08.2020 - 04.2021
  • Company Overview: www.cardifftoyota.com.au
  • Www.cardifftoyota.com.au

General Sales Manager

Cessnock City Motor Group
07.2019 - 05.2020
  • Company Overview: www.cessnockcity.com.au
  • Rebuilding staff culture through all dealership departments
  • Implementing strategical plans to return profit in new, used and wholesale car departments
  • Introducing logging and tracking systems for new customers
  • Www.cessnockcity.com.au

Sales Manager

Central Coast Mazda
03.2015 - 04.2019
  • Company Overview: www.ccmazda.com.au
  • Record sales achievements for two consecutive years
  • Gaining guild status for all sales team members
  • Increasing MSI results in both sales and service at both locations
  • Building and maintaining strong departmental relationships
  • Www.ccmazda.com.au

Brand Manager

Woodleys Mazda
04.2010 - 02.2015
  • Company Overview: www.woodleys.com.au
  • Record sales achievements for four consecutive years
  • Gaining guild master member status
  • Building and growing Mazda as a brand to number one franchise in a multi franchise dealership
  • Www.woodleys.com.au

Education

Sales Manager Development - Leadership Effectiveness Program

Mazda Australia

Sales Manager excellence group - M.E.G

Mazda Australia

Skills

  • Proficient at all relevant computer programs
  • Detailed understanding of the vehicle systems
  • Ability to de-escalate and resolve issues
  • Solid understanding for the running of dealership systems
  • Ability to effectively utilise VFACTS
  • Ability to effectively utilise KPI
  • Ability to effectively utilise dealer reports
  • Able to value used cars and Caravans
  • Able to buy used cars
  • Problem resolution
  • Understanding of the role and the commitment required for success within this role
  • Performance improvements
  • Operations management
  • Exceptional interpersonal communication
  • Business development
  • Troubleshooting expertise
  • Purchasing and planning
  • Performance analysis
  • Cost analysis and savings
  • Sales expertise
  • Marketing
  • Sales analysis
  • Passionate brand ambassador
  • Team player
  • Unwavering desire to succeed
  • Efficient multi-tasker
  • Effective communicator
  • Effective leader
  • Enjoy presenting
  • Time management
  • Enjoy motivating
  • Training and coaching
  • Enjoy training staff
  • Team leadership
  • Staff management
  • Customer relations
  • Training and development
  • Relationship building
  • Staff training
  • Inventory control
  • Goal setting
  • Verbal and written communication
  • Administrative skills
  • Staff development
  • P&L management
  • Motivation
  • Staff motivation
  • Labor cost controls
  • Customer retention
  • Process improvements
  • Performance improvement
  • Vendor relationships
  • Staffing
  • Performance evaluations
  • Workflow planning
  • Purchasing
  • Recruitment
  • Expense control

Accomplishments

  • Rebuilding staff culture through all dealership departments.
  • Implementing strategical plans to return profit in new, used and wholesale car departments.
  • Introducing logging and tracking systems for new customers.
  • Record sales achievements for two consecutive years.
  • Gaining guild status for all sales team members.
  • Increasing MSI results in both sales and service at both locations.
  • Building and maintaining strong departmental relationships.
  • Record sales achievements for four consecutive years.
  • Gaining guild master member status.
  • Building and growing Mazda as a brand to number one franchise in a multi franchise dealership.

Hobbies and Interests

  • Motor sport
  • Boxing
  • Fitness
  • Family life

Timeline

General Manager

7th Street Caravans
01.2024 - Current

General Manager

Apollo RV Sales
05.2021 - 01.2024

New and Used Car Sales Consultant

Cardiff Toyota
08.2020 - 04.2021

General Sales Manager

Cessnock City Motor Group
07.2019 - 05.2020

Sales Manager

Central Coast Mazda
03.2015 - 04.2019

Brand Manager

Woodleys Mazda
04.2010 - 02.2015

Sales Manager excellence group - M.E.G

Mazda Australia

Sales Manager Development - Leadership Effectiveness Program

Mazda Australia
Phill Grono