Phillinah Utia
Queanbeyan
Summary
Offering a strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cook/ Cafe All Rounder
Chubbies Takeaway
05.2022 - 09.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Team Member
Blooms Chemist
01.2020 - 03.2020
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Casual Team Member
11.2018 - 01.2019
- Customer service
- Stocking shelves
- Handling customers questions
- Use of POS system at check out
- Reliable and Punctual
- Honest and Hard-Working
- Willing to help
- Computer skills such as word processing, emailing, excel
- Communication Skills
- Understand the importance of training and development
Education
Cert III - Hospitality
College of Transformation Education and Training
12.2021
Year 11 -
Queanbeyan High School
Queanbeyan12.2017
Skills
- Customer service
- Stocking shelves
- Handling customers questions
- Work Effectively with Others
- Participate in Safe Work Practices
- Provide Service to Customers
- Show Social and Cultural Sensitivity
- Source and Use Information on the Hospitality Industry
- Work Effectively in Hospitality Service
- Coach Others in Job Skills
References
Taylor Cannell, taylor.cannell@salvationarmy.org.au, 0448 375 349, Youth Employment Consultant, The Salvation Army
Certification
- WHITE CARD
- ASBESTOS AWARENESS CARD
- CERT 3 in HOSPITALITY
Timeline
Cook/ Cafe All Rounder
Chubbies Takeaway
05.2022 - 09.2024
Team Member
Blooms Chemist
01.2020 - 03.2020
Casual Team Member
11.2018 - 01.2019
Cert III - Hospitality
College of Transformation Education and Training
Year 11 -
Queanbeyan High School
- WHITE CARD
- ASBESTOS AWARENESS CARD
- CERT 3 in HOSPITALITY
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