Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Phillip Chua

Southbank,VIC

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Adaptable Video Editor offering 12 years of video editing success. Talent in assembling raw footage, reordering sequences and adjusting content to align with artistic vision. Aiming to leverage strong proficiency in any Non Linear Editing software to add value to projects.

Overview

12
12
years of professional experience

Work History

Salesperson

JB Hi-Fi
10.2023 - Current
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.

Senior Video Editor

Indimax/Wedding Movies Productions
03.2022 - 09.2022
  • Provided constructive feedback on ongoing projects within the team, fostering an open dialogue for continuous improvement.
  • Implemented new workflow strategies to increase productivity within the editing team.
  • Reviewed raw footage thoroughly for selection of best takes, streamlining edits significantly.
  • Streamlined the editing process for faster project completion and improved efficiency.
  • Enhanced video quality by applying advanced editing techniques and software tools.
  • Maintained up-to-date knowledge of industry trends and technologies, enhancing overall editing capabilities.

Creative Producer

Hey Jack
12.2022 - 09.2023
  • Mentored junior team members, fostering a collaborative and supportive work environment.
  • Spearheaded rebranding initiatives by developing comprehensive visual identity guidelines that unified company messaging across multiple touchpoints.
  • Developed creative strategies to drive growth in key performance metrics.
  • Successfully pitched and won new business through persuasive presentations of creative concepts.
  • Identified emerging trends in the industry, incorporating innovative ideas into campaigns for competitive advantage.
  • Executed successful product launches by coordinating multidisciplinary teams from concept development to market deployment.

Senior Video Editor

Zephyr Productions
09.2017 - Current
  • Provided constructive feedback on ongoing projects within the team, fostering an open dialogue for continuous improvement.
  • Implemented new workflow strategies to increase productivity within the editing team.
  • Established clear communication channels between editors, producers, and directors for efficient collaboration.
  • Designed custom transitions, titles and lower thirds as per client''s requirements adding depth and detail.

Sales Operations Executive

SBS
09.2017 - 03.2022
  • Increased sales revenue by implementing strategic sales operations plans and analyzing market trends.
  • Managed key relationships with clients and vendors, ensuring long-term partnerships and customer loyalty.
  • Assessed and adjusted sales compensation structures to retain top talent and incentivize high levels of performance.
  • Established clear performance metrics to evaluate individual and team success, driving accountability across the organization.

Editor

Deluxe Media
04.2017 - 07.2017
  • Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
  • Checked reference sources to verify dates, facts and statistics.
  • Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
  • Kept up-to-date on industry trends and emerging topics to ensure the relevancy of published materials.

Video Content Producer

Salesfit.tv
01.2017 - 03.2017
  • Mentored junior team members, fostering a collaborative environment that encouraged professional growth.
  • Developed creative concepts that effectively communicated client messaging and brand identity through video content.
  • Evaluated analytics reports to guide decisions on content strategy adjustments based on viewer preferences and behaviors.
  • Consistently met strict deadlines by prioritizing tasks and effectively managing resources, ensuring timely project completion.

Retail Salesperson

JB Hi-Fi
10.2012 - 12.2016
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.

Education

Advanced Diploma - Film And Video Production

International Film School Sydney
Rosebery, NSW
12.2012

High School Diploma -

Ku-ring-gai Creative Arts High School
North Turramurra, NSW
12.2009

Skills

  • Customer care
  • Relationship Building
  • Customer Relationship Building
  • Customer Engagement
  • Video Editing
  • Cinematography
  • Film directing
  • Film editing
  • Production Management
  • Staff Management
  • Goals and performance
  • Verbal and written communication
  • Client Relationship Management

Languages

Chinese (Mandarin)
Limited Working

Timeline

Salesperson

JB Hi-Fi
10.2023 - Current

Creative Producer

Hey Jack
12.2022 - 09.2023

Senior Video Editor

Indimax/Wedding Movies Productions
03.2022 - 09.2022

Senior Video Editor

Zephyr Productions
09.2017 - Current

Sales Operations Executive

SBS
09.2017 - 03.2022

Editor

Deluxe Media
04.2017 - 07.2017

Video Content Producer

Salesfit.tv
01.2017 - 03.2017

Retail Salesperson

JB Hi-Fi
10.2012 - 12.2016

Advanced Diploma - Film And Video Production

International Film School Sydney

High School Diploma -

Ku-ring-gai Creative Arts High School
Phillip Chua