Phillip Gatluak

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.

As a People Performance Manager, I focus on enhancing employee performance and development. I set expectations, conduct reviews, and provide feedback to address gaps and recognize achievements. I create and implement training programs, support continuous learning, and mentor for career growth. My role involves recruiting, onboarding, and retaining talent, ensuring effective workforce planning. I lead a high-performing team, promoting a positive, inclusive environment and resolving conflicts. By aligning team objectives with organizational goals, I monitor KPIs and seek productivity improvements. Ensuring compliance with policies, I manage records discreetly and promote ethical behaviour, significantly boosting engagement and productivity.