Phillip Hawes
Perth,WA
Summary
Dynamic and results-driven professional with extensive experience at the City of Swan, excelling in equipment operation and team leadership. Proven track record in enhancing productivity and quality through effective problem-solving and attention to detail. Committed to safety compliance and fostering a collaborative work environment, consistently achieving performance targets.
Overview
21
21
years of professional experience
Work History
Recycling Centre Operator
City of Swan
12.2023 - Current
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Worked outside in all weather conditions.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
- Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
- Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
- Streamlined data entry for production metrics, improving accuracy and accessibility of operational reports.
- Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
Team Leader Recycking Centre
City of Swan
10.2024 - 11.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
Coordinator - Fleet & Assets
City Of Swan Administration
07.2005 - 11.2022
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
- Streamlined administrative processes, allowing for more efficient use of resources and better support for project teams.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
- Supported successful project completion by meticulously reviewing and updating project plans to reflect changing needs and objectives.
- Coordinated logistics for large-scale events, significantly reducing setup times and eliminating scheduling conflicts.
- Enhanced project tracking by developing comprehensive database, which allowed for real-time updates and adjustments.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
- Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Collaborated with IT to develop user-friendly project management tool, streamlining project tracking and reporting.
- Facilitated cross-departmental workshops to identify process improvements, leading to more efficient workflow and reduced bottlenecks.
- Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.
- Improved resource allocation by developing detailed inventory management system, ensuring projects had necessary materials without overstocking.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Implemented project management techniques to overcome obstacles and increase team productivity.
Workshop Supervisor
City of Swan
05.2004 - 07.2005
- Managed workshop schedules and resources, ensuring timely completion of projects within budget constraints.
- Maintained neat and clean work areas to maximize efficiency and safety.
- Designed custom storage solutions for the workshop that maximized space utilization while maintaining organization.
- Improved workshop efficiency by implementing streamlined processes and optimizing workflow.
- Increased customer satisfaction by effectively addressing concerns, troubleshooting issues, and providing prompt solutions.
- Reduced equipment downtime by implementing preventive maintenance programs and managing repair schedules proactively.
- Utilized specialized tools, diagnostic equipment and software to diagnose and troubleshoot complex mechanical issues.
- Fostered a positive work culture by promoting open communication, teamwork, and recognition of individual achievements.
- Assisted in the recruitment process for new hires, conducting interviews, background checks, onboarding tasks as needed.
- Conducted regular safety audits of the workshop facilities identifying potential hazards and ensuring compliance with OSHA regulations.
- Kept team members on task with hands-on supervision and coaching.
- Developed comprehensive progress reports detailing project status, resource allocation, and potential obstacles for management review.
- Controlled costs by effectively managing supplies and labor hours.
- Implemented cost-saving initiatives that improved overall profitability without compromising product quality or customer satisfaction.
- Collaborated with other department supervisors to coordinate cross-functional projects and streamline operations.
- Enhanced team productivity by providing regular training and development opportunities for staff members.
- Implemented preventive, corrective, and predictive maintenance policies.
- Coordinated with vendors and suppliers to secure competitive pricing on raw materials and components.
- Maintained a safe and organized work environment by enforcing strict adherence to safety protocols and guidelines.
Education
No Degree - Trade Certificate of Motor Mechanics
South Metropolitan TAFE
Perth, WA11-1992
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Equipment operation
- Machine operation
- Efficient multitasking
- Effective communication
- Valid Driver's license
- Safety compliance
- Heavy equipment operation
- Forklift operation
- Tool operation
- Heavy lifting
- Production procedures
- Quality assurance
- Plant safety
- Analytical thinking
- Issue resolution
- Materials handling
- Deadline adherence
- Customer service
- Continuous improvement
- Work scheduling
- Staff management
- Project management
- Contract management
- Mechanical understanding
- Operational documentation
- Advanced troubleshooting
- Preventative maintenance
- Quality control processing
- Strong work ethic
- Teamwork and communication
- Positive attitude
- Punctual and reliable
- Following instructions
- Computer skills
- Worksite safety
- Safety standards compliance
Timeline
Team Leader Recycking Centre
City of Swan
10.2024 - 11.2024
Recycling Centre Operator
City of Swan
12.2023 - Current
Coordinator - Fleet & Assets
City Of Swan Administration
07.2005 - 11.2022
Workshop Supervisor
City of Swan
05.2004 - 07.2005
No Degree - Trade Certificate of Motor Mechanics
South Metropolitan TAFE
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