Phillip Jansen van Rensburg

Main responsibilities include but are not limited to:

• Annual service sales volume (Orders Received /OR) of the product family (M€).
• Service profitability measured by Gross Profit (GP%).
• Minimize Quality cost, as a % of Net Sales (NS).
• Manages sales funnel with global area service teams, follows-up orders received and prepares accurate OR estimates for the responsibility area.
• Defines value proposition and performance promise for individual sales-cases together with sales and product managers, and other business managers.
• Organizes sales support for on-going sales cases (remotely and customer site) and ensures high win/lost ratio.
• Promotes the whole Pulp&Paper product-portfolio to ensure differentiation and maximizing customer value, including the capital sales opportunities when needed.
• Define business growth plan numbers, as well as strategy plans, with Areas and Countries and support cascading down, as well as implementation. Examples of status can be provided.
• Support customers and global service sales and execution with Strategies, Lifecycle Plans and Roadmaps to upgrade to Valmet DNAe DCS.

Main responsibilities include but are not limited to:

• The full Asia Pacific West&South Automation Capital and Services Profit and Loss responsibility
• Change-management workshops to align the strategic-vision and direction
• Fill vacancies and set targets during the Annual Target setting process
• Create financial plan for the ongoing strategy periods
• Develop and cascade Must Win elements
• New focus on improved strategic management and business development
• Map Services and Sales Skillsets and set and development tasks, Annual Target setting, mid-year reviews
• Strong focus on sales-funnel development, follow-up, and remedial actions
• Continued growth in the Service business and increase skills and capabilities
• Lifecycle Roadmap and technical proposals to our Automation customers
• Leads- and add-on refresh workshop and further development of a template
• Determine Headcount needs based on financial growth targets
• Expand the Technical Center of excellence for Asia Pacific
• Reduce Networking Capital (NWC).

Main responsibilities include but are not limited to:

• Full Asia Pacific Automation Services Profit and Loss responsibility, responsible for driving profitable Asia Pacific and India services business growth in both top- and bottom line
• New focus on improved strategic management and business development, with defined Must-Win elements
• Identify status of market-area customer maturity, current situation vs target level
• Develop targeted strategic growth plans based on Must Win Elements, cascade and implement
• A strong focus on emerging markets
• Grow the maxDNA EPS service business and increase skills and capabilities
• Grow stable business in mature markets
• Expand Service Agreements in all countries
• Lifecycle Roadmap and technical proposals to our Automation customers
• Leads- and add-on training workshops for each country
• Regional Service resource management and development, support planning on Country-level wrt COGS and FBLR Headcount planning
• Determine Headcount needs based on financial growth targets
• Expand the Technical Center of excellence for Asia Pacific, covering the main Process Automations Portfolio
• Lead, developing and direct the Specialist Team
• Collaboration with Operations hubs (Tampere and India) delivering deliver large service projects
• Liaise with Service Managers and support smaller-sized projects via the Specialist Team
• Expand regional emergency spare-parts hub, manage rotation and warranty services
• Global Service Management member, sharing and developing strategies cross-border, quarterly updates, and Annual face-face strategy planning.

Main responsibilities include but are not limited to:

• Total Profit & Loss (Balance sheet) Owner for the Australia&New Zealand (ANZ) Automation business
• Reaching the budgeted income for the Services Department
• Develop and implement a sustainable growth strategy for the services business in ANZ
• Developed Lifecycle Roadmap and technical proposals to our Automation customers
• Spare part and Control-system inventory management, on-site, and for critical parts, in the local Office
• Liaison with global and regional Logistics teams to support and fast-track in case of emergency
• Lead a Team of Australia & NZ service professionals
• As an ex-DCS and Systems Specialist, provide high-level support to both local and Asia Pacific customers and internal services and projects teams
• Created new service agreements with customers, incorporating upgrade paths and lifecycle-plans within
• Manage service-engineer team’s day-day tasks and activities, ensuring maximum utilization and minimum absorption variance to the COGS numbers
• Annual fully burdened labour-rate planning
• (FBLR)
• Annual Headcount Planning
• Identified technical skills-gaps and shortages, planned, trained, and managed engineers to reach their potential and execute their tasks according to customer specifications and requirements
• Manage and further improve internal Customer Management Systems, best-practices, and administrative procedures, to ensure optimum business efficiency
• Implement a monthly sales-cadence with relevant stakeholders, and setup a KPI follow-up process.

Main responsibilities include but are not limited to:

• Completion of relevant Cisco Network configuration training, as well as official Profibus PA Certification in Switzerland (Profibus Certification Completed, various internal and external Ind
• Network Training)
• As Lead Engineer for our local Valmet Automation Team in RSA, on larger projects in the Mondi Group, I was responsible for: Network configuration and commissioning of large RSTP (Cisco and HP) networks
• Profibus DP and PA network design, implementation and commissioning, Mondi Merebank PM31 machine rebuild the largest I have done
• Engineering and Operating Device installation, commissioning, troubleshooting
• System (Control Node) implementation, setup, and commissioning
• Day to day support to Valmet’s QCS and DCS engineers on all matters related to system communications and infrastructure, as well as managing small local Service Projects
• Managing customer lifecycle upgrade projects and service agreement delivery
• Ensuring a smooth customer-service experience for our customers and supporting Service Management to renegotiate new service agreements at the end of the year
• Managing customer-interface on different levels, from Maintenance to Automation and Mill Management.

Main responsibilities include but are not limited to:

• Completion of relevant Valmet XD/XDi DCS/QCS system maintenance and CD/MD Controls training in Tampere, Finland
• A modern QCS system requires a considerable amount of short-term day to day, and longer term, routine- and preventative maintenance, to keep it performing in optimum condition
• Basic air-scan checks of all sensors, as well as a regimented calibration process, which includes measuring the actual paper-product, and calibrating slopes and offset parameters for each sensor, where required
• Day to day mechanical, pneumatic and electrical checks of all required systems related to the QCS, including Scanners, Basis Weight, Moisture and Caliper Profilers, as well as the health of the DCS backbone
• Machine Direction bump-tests when required, to ascertain lower-level and supervisory control loop tuning parameters, and performing loop-optimization if/when required
• Cross-direction bump-testing, to ensure correct mapping of Scanners located in the Paper Machine Dry-end, to cross-direction actuators, like the Basis Weight and Moisture Steambox, located in the Wet End
• These CD Bumps will include correction of static and dynamic control maps, as well as process response-behaviour, imposed by mechanical actuators as in a mechanical slice-profiler, or those imposed by for example a dilution profiler
• Optimising process control behaviour based on quality controls systems data and information, ensuring customer product meets with specific process and quality performance criteria
• Longer term efficiency and cost-control is always the aim, ensuring a good enough product to the end-market, manufactured within specifications
• Supporting Customer Paper Makers in identifying day to day process issues during paper-manufacturing, and 24/7 on-call support service to the same
• Ensuring a smooth customer-service experience for our customers and supporting Service Management to renegotiate new service agreements at the end of the year.

Main responsibilities include but are not limited to:

• Completion of relevant ABB ADVANT AC400/450 and MP200 system configuration and maintenance training in Columbus, OHIO /USA
• A modern QCS system requires a considerable amount of short-term day to day, and longer term, routine- and preventative maintenance, to keep it performing in optimum condition
• Basic air-scan checks of all sensors, as well as a regimented calibration process, which includes measuring the actual paper-product, and calibrating slopes and offset parameters for each sensor, where required
• Day to day mechanical, pneumatic and electrical checks of all required systems related to the QCS, including Scanners, Basis Weight, Moisture and Caliper Profilers, as well as the health of the DCS backbone
• Supporting Customer Paper Makers in identifying day to day process issues during paper-manufacturing, and 24/7 on-call support service to the same
• Ensuring a smooth customer-service experience for our customers and supporting Service Management to renegotiate new service agreements at the end of the year
• Plant areas covered included the PM2 Newsprint Machine, PM1 Kraft Liner Board, and Bleach Uptake.

Main responsibilities as the Engineering Assistant, Instrumentation and Controls:

• Completion of the relevant ESCOM and Allied Training Board trade-test certificate (Olifantsfontein)
• 18 Months theoretical studies, Instrumentation and Controls Light current, Vaal Triangle Technicon
• 18 months practical experience, Lethabo Power Station
• Plant-certification on Boiler, Turbine, Ash Conditioning, Water Treatment and Outside Plants
• High-pressure vessel (Boiler Drum) Certification for Validation Probe replacement
• Confined Space Certification, working in vessels and Boiler Superheater areas
• Complete Certification and act as a Coach for new Learner Technicians
• Boiler Instrumentation calibration and optimization during shutdowns and start-ups
• Turbine instrumentation and controls optimization, calibration
• Ash- and Outside Plants troubleshooting, diagnostics
• Instrumentation calibration including pneumatic Model 40 Controllers, Siemens 4-wire LVDT transmitters, fast-control MOOG valves, speed- and vibration sensors, many others
• Siemens PLC S3 and S5 certification, advanced training on Siemens Teleperm C
• Control-valve stroke and calibration, pneumatic and motorised
• On-call support to all certified plant-areas
• Boiler- and turbine startup support
• Process flow certification for relevant Boiler and Turbine airflow, steam flow and pressure processes.