Phillip Macgregor
GREENWAY,ACT
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
16
16
years of professional experience
Work History
Branch Manager
Security Company
Canberra, ACT
11.2024 - Current
- Managed daily branch operations while ensuring compliance with company policies.
- Oversaw staff scheduling, hiring, and training to maintain operational efficiency.
- Resolved customer issues promptly, preserving positive branch reputation in community.
- Led team through regular training and performance feedback to enhance productivity.
- Implemented customer service initiatives that improved client satisfaction and retention.
- Motivated team members to maximize performance, contributing to branch profitability.
Licensee/Manager (Hotel/Motel)
01.2019 - 01.2024
- I have held numerous positions in the hospitality and Sales industry over my career
- For the last 5 years (2019-2024), I have been self-employed taking on various Licensee/Business Manager positions at various businesses throughout NSW & VIC.
Wurth Sales Representative
Canberra and Surrounds
01.2017 - 01.2019
- This position involved maintaining existing relationship and new customer base in my daily routines
- I would regularly carryout cold calling lists of possible clients to see if they had thought about our products and what we can offer them
- I would either carry this out first thing in the morning or last thing after getting home in the evenings.
- As I managed my own caseload, it was my responsibility to priorities my days work before hitting the road
- Although I ran my day, I was also regularly in contact with my area manager on how things were progressing to meet my KPI’s.
- One of my successes was I spent allot of time building a rapport with the Qantas maintenance team
- This took time and patience however, after three (3) months I successfully signed them up as my biggest client.
- We would have regular Sales Rep meeting across the team to discuss what work or doesn’t work and ways to improve our overall footprint moving forward.
- I am well organized, have great communication skills and pay attention to detail, as the buck stops with me
- I am an enthusiastic worker and love a challenge.
Classic Couriers (Contractor)
01.2012 - 01.2017
Sargent’s Security
Colbee Court Phillip
03.2014 - 06.2014
- Day Time Patrols and cash in Transit
Weighbridge Operator/Security (ISS)
Remondis/ACT Government
06.2013 - 03.2014
Owner/Manager – Tuggeranong Metals
Reed Street, Tuggeranong ACT
01.2010 - 06.2013
Education
Skills
- Financial Management
- Marketing
- Expense Tracking
- Business Development
- Staff Development
- Contract Management
- Business Administration
- Budget Control
- Sales management
- Product Management
- Operations Management
References
- Reference on Request
Timeline
Branch Manager
Security Company
11.2024 - Current
Licensee/Manager (Hotel/Motel)
01.2019 - 01.2024
Wurth Sales Representative
01.2017 - 01.2019
Sargent’s Security
03.2014 - 06.2014
Weighbridge Operator/Security (ISS)
Remondis/ACT Government
06.2013 - 03.2014
Classic Couriers (Contractor)
01.2012 - 01.2017
Owner/Manager – Tuggeranong Metals
01.2010 - 06.2013