Phillip Marrable
Wynnum West
Summary
Experienced corrections professional with strong focus on maintaining safety and security in correctional facilities. Skilled in conflict resolution, crisis management, and upholding institutional policies. Reliable team player known for adaptability and achieving results in high-pressure environments. Proven ability to work collaboratively with colleagues to ensure safe and orderly environment.
Overview
10
10
years of professional experience
Work History
Volunteer
Australian Volunteer Coast Guard Association
09.2024 - Current
Custodial Correctional Officer
Queensland Corrective Services
02.2020 - Current
- Patrolled assigned areas to assess facility security and verify offender counts
- Detected and removed contraband with unscheduled cell inspections
- Verified prisoner numbers through headcounts and roll calls
- Compiled reports on security incidents and resolutions
- Monitored video surveillance systems regularly to identify suspicious activity or potential threats within facility
- Conducted headcounts of inmates to maintain facility security and order
- Monitored facility from master control room, watching different feeds at once
- Utilized conflict resolution skills to de-escalate tense situations
- Trained new correctional officers in facility policies and safety procedures
- Responded to emergency situations quickly and efficiently to ensure safety for staff and inmates
- Provided first aid and crisis intervention as needed
- Followed and promoted compliance with established security procedures
- Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere
- Participated in ongoing training sessions covering topics such as first aid procedures, self-defense tactics, crisis intervention techniques, and cultural sensitivity
- Restrained and escorted prisoners to locations within and outside facility
- Monitored surveillance equipment to ensure safety of correctional facility
- De-escalated disturbances with verbal and physical response strategies
- Operated control room equipment such as intercoms, alarms, lighting systems, door controls
- Communicated effectively with diverse team to maintain order within facility
Production Operator
Sika Australia
08.2017 - 01.2020
- Forklift and machine operation
- Coordinated with maintenance team for timely repairs and preventive maintenance
- Working with team members to meet production targets
- Working with dangerous chemicals and maintaining a high level of Health and Safety
- Trained new operators, sharing knowledge and best practices
- Trained new employees in proper use of machines and equipment
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
Customer Service Officer
Active Medical Supplies
04.2015 - 08.2017
- Delivered excellent service to customers
- Trained and onboarded newly hired employees by explaining company policies and job duties
- Built strong rapport with customers from a diverse range of backgrounds
- Utilised outstanding conflict resolution skills to deal with challenging situations
- Cross and up-sold products
- Identified new business opportunities
- Maintained an excellent understanding of the latest industry trends and products
- Installed equipment
- Maintained accurate records
- Contributed positively to the team
Education
No Degree - Certificate 3 in Correctional Practice (Custodial)
QLD Corrective Services Academy
Brisbane QLD01-2021
Skills
- Inmate supervision
- Security procedures
- De-escalation techniques
- Cross-cultural sensitivity
- Mentorship
- Facility maintenance
- Incident prevention
- Excellent problem solver
Timeline
Volunteer
Australian Volunteer Coast Guard Association
09.2024 - Current
Custodial Correctional Officer
Queensland Corrective Services
02.2020 - Current
Production Operator
Sika Australia
08.2017 - 01.2020
Customer Service Officer
Active Medical Supplies
04.2015 - 08.2017
No Degree - Certificate 3 in Correctional Practice (Custodial)
QLD Corrective Services Academy
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