Phillip Roberts

Current role Mine Village Security

• Greet all Village visitors and residents and support administrative staff with familiarisation and processing.
• Provide general customer service with all residents and visitors
• Maintain and enforce policy and safety compliance for all Village residents and visitors
• Conduct regular foot and vehicle patrols of site to ensure safety and compliance with site policies and proceedures.
• Conduct CCTV and BWC monitoring and review and give preliminary feedback for incident investigation.
• Provide incident assessment and management
• Provide First responder medical assistance and ESO and emergency service liaison
• Provide administration and resident assistance with resident lock outs and infrastructure maintenance identification and management
• Provide access control through use of Gallagher Access Systems.
• Conduct regular reporting and liaison via computer based shift and incident reporting

Trasperth Security with the Public Transport Authority.

Central Monitoring Room Supervisor and on road Operational Team Supervisor.

Senior officer within Operational team.

• Conducted incident identification and management through the Public Transport Authority CCTV network and liaised closely with the PTA Rail Supervisor and CMR team.
• Coordinated protective service operations with other emergency response agencies.
• Investigated incidents and review off CCTV and completed detailed reporting for Wilson Security,PTA and WAPOL.
• Managed a team of security personnel, providing regular training for improved performance and professional growth.
• Oversaw team of security officers and managed scheduling and performance evaluations.
• Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
• Kept team compliant with security protocols and appearance standards.
• Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
• Reduced incidents of antisocial behaviour, theft and vandalism by implementing advanced surveillance systems and access control measures..
• Monitored building access, ensuring only authorized personnel were granted entry into secure areas of the facility.
• Improved response time to incidents by developing effective communication protocols within the security team.
• Collaborated with law enforcement agencies to streamline information sharing during investigations and emergency situations.
• Established strong relationships with local law enforcement, facilitating collaboration during critical events or investigations.
• Advised senior management on security best practices, contributing to strategic planning and risk management.
• Mentored junior security staff, providing guidance and support to build skilled and motivated security team.
• Completed regular training for defensive tactics and use of handcuffs,OC and extendable baton policy and use.
• Maintained and enforced Public Transport Authority policies and procedures . This included general customer assistance,policy compliance and infringement, medical incident management support and liaison, emergency evacuation management. Individuals security role also included de-escalation of antisocial behaviour and use of the force continuum in dealing with antisocial and violent members of the public from verbal caution,verbal removal off site, physical removal off site through to control and restraint for arrest able offences from trespass to major assault.

Period of service 10 Jan 1992 -16 Dec 2011 Full time Service with Royal Australian Infantry.

Transfered to General Reserve 16 Dec 2911 -separation June 2015.

Completed 5 Operational Deployments including East Timor/Timor Leste Solomon Island, Afghanistan.

Roles included Regimental Signals Sergeant, Platoon Sergeant, Corporal, Lance Corporal and Rifleman.

• Provided Battalion level communication knowledge, administration and implementation.
• Trained, supervised and organized over Number soldiers and personnel.
• Collaborated with fellow NCOs to develop innovative tactics and strategies, resulting in improved mission outcomes.
• Promoted safety awareness within the platoon, significantly reducing accidents during training exercises and deployments.
• Ensured mission success by effectively overseeing daily operations, personnel assignments, and equipment maintenance.