PHILLIP TRUONG
Melbourne,Australia
Summary
Passionate and intuitive animal lover with nearly three years of experience working in a pet retail environment. With a previous background working various roles in hospitality, I am adept at performing in a fast-paced environment and creating positive and friendly interactions with customers and clients. I am an avid fish-keeper who has kept a variety of freshwater fish since I was six years of age. My skill-set includes general retail duties, customer service, animal care, IT systems, FOH hospitality duties and kitchen duties.
I have recently obtained my first aid and CPR certificate, my traffic control certificates and my white card with the hope of finding employment in traffic control.
Overview
8
8
years of professional experience
Work History
Retail Staff and Fish Carer
Upmarket Aquariums / Coburg Aquarium
Melbourne
07.2020 - Current
- Selling of aquarium fish, plants, accessories, tanks, enclosures and water treatment products
- Providing advice on the establishing of new aquariums and how to keep aquatic animals thriving
- Diagnosis of ornamental fish diseases and how to treat them
- Performing water changes, feeding of fish, maintenance of shop aquariums and medicating tanks with sick fish
- Advising customers on product recommendations.
Assistant
Van Le Jewellers (Father's Business)
Melbourne , VIC
01.2016 - Current
- Client interaction
- Shop-keeping duties
- Delivering and collecting jewellery samples, moulds, gemstones and other products to/from other jewellers
- Bookkeeping
- Executed record filing systems to improve document management and organization.
- Processed incoming mail on a daily basis including sorting, distributing and responding when necessary.
Apprentice Chef
George's Camberwell
Melbourne
11.2018 - 04.2023
- Dishwashing, food preparation, cleaning, cooking.
Hospitality Staff
Compass Group
Melbourne
07.2019 - 01.2020
- Employed at various sites across Melbourne such as the NGV, Emirates Lounge, Melbourne University and NAB Bourke St as a food and beverage attendant, kitchen hand and sandwich hand
- Performed various watering duties, food preparation, stock-taking and cleaning
- Resigned in January 2020 to continue pursuing an apprenticeship in Commercial Cookery which was briefly cut short by the onset of the pandemic.
Education
High School Year 12 VCE -
Bundoora Secondary College
11.2017
Skills
- Computer Skills
- Customer Service
- Microsoft Office
- Ability to Work Under Pressure
- Communication Skills
- Ability to Work in a Team
- Fast Learner
- Ability to Learn Quickly
- Multitasking Skills
- Highly Organized
- First-Aid and CPR qualified: HLTAID011, HLTAID010, HLTAID009
- Traffic Control Certificates: RIIWHS205E, RIIWHS302E
- Construction Induction White Card: CPCWHS1001
Personal Information
- Place of Birth: Carlton
- Date of Birth: 10/19/1998
- Nationality: Australian
Languages
- English
- Vietnamese
Hobbies and Interests
- Drone flying
- Fish keeping and breeding
- Gym
- Hiking
- Camping
Timeline
Retail Staff and Fish Carer
Upmarket Aquariums / Coburg Aquarium
07.2020 - Current
Hospitality Staff
Compass Group
07.2019 - 01.2020
Apprentice Chef
George's Camberwell
11.2018 - 04.2023
Assistant
Van Le Jewellers (Father's Business)
01.2016 - Current
High School Year 12 VCE -
Bundoora Secondary College
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