Phillis Kokerai
Perth,WA
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
5
5
years of professional experience
Work History
Cashier /Team Leader
Bonita Hair Company
03.2016 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shop manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.motivated other teams members to work hard
Education
High School Diploma -
Kwekwe Polytechnic
Zimbabwe12.2015
Skills
- Customer Service Excellence
- Coin and Currency Counting
- Time Management Skills
- Credit and Cash Transactions
- Billing and Payment Processing
- Customer Assistance
- Sweeping and Mopping
- Feedback Acceptance
- Adaptable and Flexible
- Till Counting
- Inventory Management
- Return and Exchange Processing
- Money Handling
- Order Packaging
- Issue Resolution
Languages
English
Native or Bilingual
Timeline
Cashier /Team Leader
Bonita Hair Company
03.2016 - 05.2021
High School Diploma -
Kwekwe Polytechnic
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