Philo Aboelsaad
Summary
- Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
- Demonstrated exceptional cash handling abilities and a commitment to operational excellence, contributing significantly to workplace efficiency and customer satisfaction.
- Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
- Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
- Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Internal Medicine Australia
04.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Hotel Receptionist
Exodus Hotel
09.2022 - Current
- Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.
- Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
Pick Packing
DNA Recruitment Solutions
08.2021 - 02.2024
- Maintained a clean and organized workspace, promoting increased productivity and safety for all team members.
- Demonstrated adaptability by quickly learning new systems and processes when required for operational efficiency.
- Followed all safety protocols while operating equipment such as pallet jacks or forklifts, minimizing accidents in the workplace.
- Collaborated with team members to meet daily goals and deadlines, contributing to overall operational success.
Housekeeping
Peninsula Hot Springs
04.2022 - 09.2022
- Collaborated with housekeeping and maintenance teams to ensure timely room readiness for arriving guests.
- Improved overall cleanliness and organization of the facility by implementing efficient housekeeping procedures.
- Performed light housekeeping duties to maintain a clean, safe, and organized environment for patients.
- Performed housekeeping functions to maintain compliant, audit-ready operations.
Education
Applied Movement Sciences/Master of Physiotherapy - Physical Therapy
Victoria University
Melbourne, VIC11.2029
Skills
Patience and composure
Cash Handling/Management
Customer Service
Customer Focus
Critical Thinking
Active Listening
Telephone Etiquette
Problem-solving abilities
Sales expertise
Relationship Building
Product and service knowledge
Certification
- HLTAID011 - Provide First Aid 2022 June
References
Exodus Hotel: Hotel Manager - Ihab Farag 0415 454 315
Offsite Assist: Manager - Francois Tawadrous 0429 799 976 info@offsiteassist.com.au
DNA Recruitment Solutions - dnarecruitmentteam@dnarecruitment.com.au
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Receptionist
Internal Medicine Australia
04.2024 - Current
Hotel Receptionist
Exodus Hotel
09.2022 - Current
Housekeeping
Peninsula Hot Springs
04.2022 - 09.2022
Pick Packing
DNA Recruitment Solutions
08.2021 - 02.2024
Applied Movement Sciences/Master of Physiotherapy - Physical Therapy
Victoria University
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