Summary
Overview
Work History
Education
Skills
References
Timeline
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PHIROMSSA REGASSA

Perth,WA

Summary

Disciplined Finance Intern pursuing opportunity to further studies and add to hands-on financial services experience. Accomplished at performing quantitative data and producing graphs. Excellent report drafting and monthly statement analysis talents. Flexible and hardworking eager to listen, learn and support superiors. These skills coupled with the customer service experience I hold will no doubt make me an asset to your company

Overview

5
5
years of professional experience

Work History

Customer Service Representative

BANKWEST
08.2022 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
  • Used critical thinking to break down problems, evaluate solutions and give customers solutions.

Finance Intern

SpaceCubed
02.2023 - 08.2023
  • Maintained accurate, up-to-date financial spreadsheets and databases fore reliable reference.
  • Analysed financial data and presented meaningful insights to senior management.
  • Supported organisational account management duties under direct supervision.
  • Tracked financial transactions to update balance sheets with accurate, current information
  • Was offered a permanent position with the company after completion of internship.

Salesperson

Nike
05.2021 - 08.2022
  • Hired as a Christmas casual and earned a permanent position.
  • Consistently hit KPI's and store targets.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Offered each customer high quality, personal service giving tailored recommendations and ensuring customer satisfaction.
  • Worked to build relationships with customers and built potential for additional sales.

Customer Assistant

Dan Murphy’s, The Woolworths Group
08.2018 - 04.2022
  • Hired as a Christmas casual and earned a permanent position.
  • Early morning and late-night unload shifts.
  • Implemented best practices in fostering exceptional customer care support and satisfying customers
  • Completed opening and closing duties, including counting money, balancing cash drawers.
  • Provided exceptional customer service to high-volume customer base, resolving issues, answering inquiries and providing product information.

Education

Bachelor of Commerce - Accounting And Finance

Edith Cowan University
Perth, WA
09.2023

High School Diploma -

Mercy College
Perth, WA
09.2017

Skills

  • Conflict resolution
  • Problem solving and critical
  • Thinking skills
  • Proficient in
  • Microsoft
  • Excel, Power-point, Word
  • Self motivated
  • Calm and professional
  • Under pressure
  • Public Speaking
  • Edith Cowan University
  • Perth

References

SpaceCubed - CFO

Chris: 0434 010 059


BankWest - Team Leader 

Grace: 0413 175 653



Timeline

Finance Intern

SpaceCubed
02.2023 - 08.2023

Customer Service Representative

BANKWEST
08.2022 - Current

Salesperson

Nike
05.2021 - 08.2022

Customer Assistant

Dan Murphy’s, The Woolworths Group
08.2018 - 04.2022

Bachelor of Commerce - Accounting And Finance

Edith Cowan University

High School Diploma -

Mercy College

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PHIROMSSA REGASSA