Phivear Ky
Sydney,NSW
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Talented Sales Agent with experience convincing, persuading and closing deals. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.Skilled in creating and maintaining schedules to optimize resource utilization and streamline
workflow processes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pathology Courier
4 Cate Pathology
North Ryde, NSW
06.2024 - Current
- Provided customer service support by responding promptly to inquiries regarding specimen transport services.
- Assisted laboratory staff with unloading supplies and equipment at collection sites as needed.
- Ensured timely delivery of specimens to receiving laboratories within specified time frames.
- Prepared and maintained patient specimen records in accordance with established protocols.
- Stocked vehicles with necessary supplies such as coolers, dry ice packs, and gloves prior to departing for pickup locations.
- Received, logged, and stored specimens in a secure environment according to regulatory requirements.
- Followed appropriate safety procedures when transporting hazardous materials or infectious substances.
- Complied with applicable regulations related to biosecurity, health care privacy laws, hazardous materials transportation.
- Delivered samples directly into the hands of authorized personnel only.
Office Administrator
Alpha Omega Healthcare
, NSW
04.2024 - 06.2024
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Developed strong relationships with clients through excellent customer service skills.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Coordinated and managed daily administrative operations of the office.
- Maintained customer confidence and protected operations by keeping information confidential.
- Processed financial documents, contracts, expense reports and invoices.
- Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.
Business Owner
Hippie Chippy
Cabramatta , NSW
05.2021 - 12.2023
- Ensured compliance with all local laws and regulations related to the business operations.
- Oversaw daily operations of the business and provided guidance when needed.
- Investigated new technologies that could improve efficiency within the organisation.
- Implemented systems for tracking sales performance and analysing data trends in order to maximise profitability.
- Consulted with customers to assess their needs and propose optimal solutions.
- Provided training and motivation to employees to ensure effective performance of daily business functions.
- Developed realistic budgets based on costs and fees required for successful business operation.
- Conducted BAS for GST every three months and reported to the accountant for accurate financial reporting.
Sale Executive
Preferred Cargo
Phnom Penh , Cambodia
06.2017 - 10.2018
- Conducted research on competitors' rates to secure better rates, service, and quality.
- Proactively established presence in logistics markets as a Sales Agent for cargo to promote awareness of airline services.
- Maintained regular communication with airport staff to track transit flights and promptly reported any delays, or deviations, to customers.
- Presented product demonstrations at trade shows, conferences, and other events.
- Attended industry events to build relationships with key contacts in the field.
- Developed and implemented sales strategies to meet customer needs and increase revenue.
Sales Executive
Cambodia Angkor Airline
Phnom Penh , Cambodia
05.2016 - 06.2017
- Monitored feedback from customers regarding product quality and suggested improvements accordingly.
- Negotiated contracts with clients on behalf of the company.
- Identified new potential markets and developed plans for targeting them.
- Researched sales opportunities and potential leads to surpass sales objectives and enhance profitability.
- Actively sought potential customers from logistics companies.
- Conducted monthly meetings with airport handling staff to understand cargo loading procedures and identify potential issues.
- Transit issues and devise solutions for improved efficiency.
Generated cargo reports from loading to destination arrival and communicated updates to customers. - Conducted monthly customer visits to analyze service satisfaction levels and gather feedback for continuous improvement.
- Increased revenue through the implementation of effective sales strategies throughout the sales cycle, from prospecting leads to closing deals.
- Analyzed historical sales data and team performance to establish achievable sales targets.
Education
High School Diploma -
Panhasastra University
Phnom Penh01-2009
Bachelor of Finance And Banking - Finance And Banking
Royal University of Law And Economics
Cambodia06-2008
Skills
- Specimen handling
- Route Planning
- Relationship Building
- Time Management
- Problem-solving aptitude
- Excellent Communication
- Interpersonal Communication
- Organizational Skills
- Self Motivation
- Multitasking
- Analytical Skills
- Decision-Making
Languages
English
Full Professional
Khmer
Native/ Bilingual
Certification
- RSA and RCG
- Full Australian driving license
- Certificate food handling
References
References available upon request.
Timeline
Pathology Courier
4 Cate Pathology
06.2024 - Current
Office Administrator
Alpha Omega Healthcare
04.2024 - 06.2024
Business Owner
Hippie Chippy
05.2021 - 12.2023
Sale Executive
Preferred Cargo
06.2017 - 10.2018
Sales Executive
Cambodia Angkor Airline
05.2016 - 06.2017
High School Diploma -
Panhasastra University
Bachelor of Finance And Banking - Finance And Banking
Royal University of Law And Economics
- RSA and RCG
- Full Australian driving license
- Certificate food handling
Similar Profiles
Katrina SalyardsKatrina Salyards
Independent Contractor at Cate & Rainn LLCIndependent Contractor at Cate & Rainn LLC
Makayla RosauerMakayla Rosauer
Pet Sitter at CatePet Sitter at Cate
Emme RavikumarEmme Ravikumar
Camp Counselor in Training (CIT) at Cate DombraskiCamp Counselor in Training (CIT) at Cate Dombraski