- Road trips, Camping, Snorkelling, Kayaking, Fishing
- Theatre and Music
- Animals
- Fashion, Op shops, and 2nd hand markets
- Helping others and giving back to the community
- Cooking and Baking
Phoebe Baudains
Beaconsfield,WA
Summary
Proven Admin Assistant at SCEE Electrical, adept in customer service and data entry, I enhanced task efficiency and client satisfaction. Leveraging attention to detail and interpersonal skills, I significantly improved document organization and fostered professional relationships, contributing to a positive and productive work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Admin Assistant
SCEE Electrical
12.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
- Delivered customer service through prompt responses to client inquiries and addressing concerns effectively.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Properly distributed incoming mail to promote quicker response to inquiries.
- Monitored office supplies, ensuring availability of items without overstocking.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
Data Entry Clerk
Access Defintiv
12.2022 - 12.2022
- Completed as a one-week work experience placement
- Completed data entry tasks with accuracy and efficiency for payroll processing
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Activated digital products for a client
Volunteer Shop Assistant
ST Pat’s Rack
05.2022 - 12.2022
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organised shop floor, optimizing space for ease of customer navigation.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Ensured the shop was kept orderly by general cleaning up (sweeping, vacuuming, wiping surfaces).
- Checked the change rooms.
- Sorted and displayed new item arrivals.
- Organised garment racks and displays.
- Provided customer service.
- Operated Point-of-Sale (POS) Systems and handled cash.
- Assisted with store opening and closing.
Education
High School Diploma -
Penrhos College
Como, WA10-2024
Skills
- Customer service
- Attention to detail
- Cash handling
- Data entry
- Store maintenance
- Computer skills
- Office administration
- Microsoft Excel
Certification
- First Aid Certification - 2022
- Skippers Ticket - 2022
- Barista Training - 2022
- Bronze Medallion - 2022
Interests
Timeline
Admin Assistant
SCEE Electrical
12.2024 - Current
Data Entry Clerk
Access Defintiv
12.2022 - 12.2022
Volunteer Shop Assistant
ST Pat’s Rack
05.2022 - 12.2022
- First Aid Certification - 2022
- Skippers Ticket - 2022
- Barista Training - 2022
- Bronze Medallion - 2022
High School Diploma -
Penrhos College
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