Phoebe Calvert
Melbourne,VIC
Summary
Results-driven university student, currently in penultimate year of the Juris Doctor at Monash University. Seeking practical legal experience that complements academic learning. Experience in customer service and demonstrated ability to work individually and in a team to achieve a personable experience for clients. Recognised for lateral thinking skills and ability to employ an enthusiastic approach to challenges. Experienced as a front of house representative across different industries and promoted in various roles to take on higher levels of responsibility.
Overview
3
3
years of professional experience
Work History
Senior Sales Representative
Greencup
07.2023 - 01.2025
- Delivered prompt, high-quality service in a fast-paced, customer-facing environment, efficiently managing multiple requests and ensuring customer satisfaction.
- Entrusted as a key holder to open and close the store, demonstrating reliability and commercial acumen through accurate POS use, cash handling, and daily reconciliation of financial records.
- Contributed to smooth business operations by maintaining a clean, compliant, and professional environment, collaborating closely with team members to uphold workplace standards, and brand reputation.
- Assisted in training new sales staff on company policies and procedures.
- Developed and implemented sales strategies to increase customer base and revenues. Built lasting customer relationships through friendly, attentive service, taking the time to understand individual preferences to ensure a personalised and positive experience.
Warehouse Assistant
Walnut Melbourne
02.2023 - 07.2023
- Managed and recorded large data sets to support accurate inventory reporting and inform strategic decisions.
- Collaborated in a performance-driven team to meet and exceed stock dispatch targets during peak sales periods, contributing to strong sales execution and customer satisfaction.
- Maintained quality control of stock in a high-pressure, fast-paced environment, ensuring operational consistency and minimising errors or returns.
- Demonstrated self-motivation and sustained focus through independent work on routine and detailed tasks, supporting continuous workflow and business efficiency.
Junior Manager
Hanes Brands Inc (Bonds)
11.2021 - 06.2022
- Led small teams to coordinate daily operations, applying organisational and collaborative skills to meet financial targets and drive team performance.
- Maintained accurate financial records through proficient use of POS systems and cash handling, reinforcing attention to detail and operational accountability.
- Fostered strong rapport with clients by actively engaging with customer needs on the shop floor, enabling tailored product recommendations and enhancing customer satisfaction.
- Ensured a consistently professional retail space through high standards of merchandising, stock control, and presentation, supporting brand image and customer engagement.
- Monitored production schedules to meet deadlines and optimize resource allocation.
Education
Juris Doctor -
Monash University
11-2026
Bachelor of Arts - Philosophy, Human Rights, Anthropology
Monash University
06.2023
Semester Exchange - Philosophy
University of Warwick
United Kingdom12.2022
Melbourne Girls Grammar School
11-2019
Skills
Arnold Block Leibler Takeovers Competition
- invited high-achieving students in a commercial subject to apply their skills and knowledge to a case study prepared by ABL, involving details of a hostile takeover
Post-Graduate Peer Mentor
Jodi Lee Foundation
- Volunteered at fundraising event in 2018/2019
- Fundraised for the prevention and early detection of bowel cancer
Forage Virtual Internship
- Baker McKenzie: Dispute Resolution and Litigation
Affiliations
Arnold Block Leibler Takeovers Competition
- Invited high-achieving students in a commercial subject to apply their skills and knowledge to a case study prepared by ABL, involving details of a hostile takeover
Postgraduate peer mentor
- supported new and continuing students integrate into the postgraduate program at Monash University, assisting them in navigating the academic, social, and professional aspects of the degree
Jodi Lee Foundation
- Volunteered at fundraising events in 2018 and 2019, with ongoing involvement in the organization
- Fundraised for the prevention and early detection of bowel cancer
- Participated in the JLF Trek Victoria
Forage Virtual Internship
- Baker McKenzie: Dispute resolution and litigation
Timeline
Senior Sales Representative
Greencup
07.2023 - 01.2025
Warehouse Assistant
Walnut Melbourne
02.2023 - 07.2023
Junior Manager
Hanes Brands Inc (Bonds)
11.2021 - 06.2022
Juris Doctor -
Monash University
Bachelor of Arts - Philosophy, Human Rights, Anthropology
Monash University
Semester Exchange - Philosophy
University of Warwick
Melbourne Girls Grammar School
Similar Profiles
Sunny NguyenSunny Nguyen
Team Projects or Group Work at High SchoolTeam Projects or Group Work at High School
Gurpreet KaurGurpreet Kaur
Client Support Professional Specialist at Australian UnityClient Support Professional Specialist at Australian Unity
Miles BalaamGundersonMiles BalaamGunderson
Gaming Attendant at First & Last HotelGaming Attendant at First & Last Hotel
Taniya VermaTaniya Verma
Console Operator at United PetroleumConsole Operator at United Petroleum
Richard JacksonRichard Jackson
Senior Sales Representative at SyneosHealthSenior Sales Representative at SyneosHealth