Phoebe Chapman
Woods Point,VIC
Summary
With a passionate and energetic personality, I'm a great fit for jobs with strong customer interaction and efficient sales. I have a lot of understanding of sales principles and customer service techniques. As well as experience in all types of point of sale skills and organisation. I'm focused on achieving sale targets and maintaining customer interactions to help with returning sale opportunities.
Overview
3
3
years of professional experience
Work History
Sales Associate
Cignal Tobacconist
10.2024 - 12.2025
- Frequent cash handling and exchanges.
- Solved customer challenges.
- Built relationships with returning customers.
- Maintained calm and professional manner when dealing with issues in busy, high-stress situations.
- Held responsible for end of day close and money deposits.
Senior Sales Assistant
EB Games
08.2022 - 05.2024
- Trained new sales assistants how the store operates.
- Assisted in managing inventory levels, ensuring stock availability.
- Set up promotional campaigns and displays.
- Monitored sales trends within our store and other stores.
- Resolved customer complaints, usually turning negative experiences into positive outcomes.
Casual Sales Associate
TK Maxx
10.2022 - 05.2023
- Assisted customers in finding what they needed on arrival.
- Participated in promotional activities to increase sales.
- Processed sales transactions and returns efficiently.
- Worked with team members to ensure smooth store service during peak hour.
- Frequent cleaning and organization of sales floor and displays.
Education
Certificate III in Salon Assistant
ECG College
Warragul, VIC11-2022
Skills
- Exceptional customer service
- Excel in teamwork and collaboration
- Time management
- Problem-solving skills
- Money handling
- Flexible schedule
- Inventory control
Timeline
Sales Associate
Cignal Tobacconist
10.2024 - 12.2025
Casual Sales Associate
TK Maxx
10.2022 - 05.2023
Senior Sales Assistant
EB Games
08.2022 - 05.2024
Certificate III in Salon Assistant
ECG College