Phoebe CHEN
Melbourne,VIC
Summary
(Ching Ching) Hey, my name is Phoebe. I was born in Taiwan. I'll start my first time working holiday at Melbourne and to enjoy my Melbourne life. I love to make friends and outdoor things, and caffeine is my friend. Absolutely a dog person, and yeah, a cat is cute as well. Hope Phoebe is the one you are looking for!
Overview
10
10
years of professional experience
Work History
Lift Operator
Mt Baw Baw Alpine Resort
06.2023 - Current
- Provided physical assistance to guests as required.
- Maintained lift mazes, ramps and signs.
- Helped guests get on and off lift.
Retail Sales Associate
Estee Lauder Companies Inc
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking and organizing products.
Shop Seller
COMEBUYTEA
- Checked incoming orders and organized new stock.
- Greeted customers and introduce Taiwan's tea culture, hope they can find their favourite drinks here and offered assistance with requirements.
Sales Representative
DIGICAP
01.2018 - 01.2022
- In Taiwan, I was a technology trade sales representative
- I was very good at bonding with my customers to find the right thing that they needed.
Waitress/Cashier
Steakhouse & HK Restaurant
01.2015 - 01.2018
- Provide the highest level of customer service at every shift.
- I love to talk to guests and listen to what happened to them recently.
Cashier / Barista
Starbucks
01.2014 - 01.2015
- Created espresso drinks and sample latte art.
- Educated customers about new drink or recommendations based on their likes and dislikes.
Education
KNU) Taiwan Kainan University
TAIWAN06.2018
Skills
- Excellent customer service skills
- Ability to work in team environment
- Active listening
- Punctual and reliable
- Bilingual in Mandarin and English
Timeline
Lift Operator
Mt Baw Baw Alpine Resort
06.2023 - Current
Sales Representative
DIGICAP
01.2018 - 01.2022
Waitress/Cashier
Steakhouse & HK Restaurant
01.2015 - 01.2018
Cashier / Barista
Starbucks
01.2014 - 01.2015
Retail Sales Associate
Estee Lauder Companies Inc
Shop Seller
COMEBUYTEA
KNU) Taiwan Kainan University
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