Summary
Overview
Work History
Skills
Timeline
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Phoebe Dixon

Batemans Bay

Summary

I consider myself to be reliable, hardworking and motivated and I always enjoy a challenge. I'm an organised, independent worker with strong time management skills. I am able to learn new tasks quickly and effectively. Friendly and enthusiastic who constantly meets customer satisfaction goals.

Overview

6
6
years of professional experience

Work History

Commercial Cleaner

Glens Cleanse
08.2024 - 11.2024
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.

Assistant Manager

Hotel
03.2022 - 07.2024
  • Warmly greeted guests upon arrival to create a welcoming atmosphere.
  • Maintained excellent guest satisfaction by providing attentive proactive and helpful service.
  • Followed health and hygiene standards when handling food and drinks.
  • Managed restaurant closing duties, from cleaning up dining areas to cashing up tills.
  • Supported new hires for speedy and successful training.
  • In charge of running the floor and making sure everything would go as smoothly as possible.
  • Maintained attractive, clean and orderly spaces creating a welcoming atmosphere for customers.
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Confidently managed customer requests by listening actively to concerns and providing positive solutions.

Assistant

Hairdressing Salon
02.2019 - 02.2020
  • Maintained spotlessly clean salon work stations and tools.
  • Checked on customers throughout long appointments, maintaining comfort and contentment.
  • Provided regular refreshments and snacks for continued customer satisfaction.
  • Shampooed, conditioned and toned clients hair to professional standards.
  • Gowned clients in preparation for salon services.
  • Created a positive, warm salon environment when greeting clients.

Skills

  • Strong work ethic
  • Self-motivation and initiative
  • Housekeeping skills
  • Reliability and punctuality
  • Attentive listener
  • Telephone skills
  • Customer service

Timeline

Commercial Cleaner

Glens Cleanse
08.2024 - 11.2024

Assistant Manager

Hotel
03.2022 - 07.2024

Assistant

Hairdressing Salon
02.2019 - 02.2020

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Phoebe Dixon