Phoebe Hales

I currently work at Big Red Cafe Engadine, I have worked here for two and a half years, I work as a waitress and barista.

• Handled customer inquiries and suggestions courteously and professionally.
• Working busy environments that require fast thinking and communication leading to an efficient work environment.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained regular and consistent attendance and punctuality.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

I worked at KFC Engadine for around four months as a team member.

• Recorded orders by answering customer questions and entering requests in system.
• Accepted money and processed customer payments with high accuracy and efficiency.
• Serving customers, working in a variety of situations that required problem solving, fast thinking and communication.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.

In 2018, I used to sort through catalogue and deliver them to houses in the suburb that I lived in.

• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.