PHOEBE HARTANA
East Perth,Australia
Summary
A graduate Accounting student from UWA, bringing passion, organization, and enthusiasm to every endeavor. Various collegiate and work experiences have honed robust leadership, teamwork skills, and the ability to handle pressure effectively.
Overview
6
6
years of professional experience
Work History
Front of House
Kiri Japanese
06.2024 - Current
- Collaborated with other front-of-house staff to ensure customer satisfaction and a high-quality dining experience
- Managed the daily operations of the front desk, ensuring efficient service delivery and compliance with organizational standards
Audit & Risk Intern
PT Advantage SCM
01.2024 - 02.2024
- Reviewed monthly audit branch reports to identify recurring inaccuracies and discrepancies
- Assisted in analyzing financial data and internal controls to ensure compliance with regulations and company policies
- Contributed to risk assessments and audits, identifying potential vulnerabilities and areas for improvement.
Community Engagement Intern
Department of Communities
06.2023 - 07.2023
- Created a storyboard for a video outlining a new Amendment
- Helped to produce and design an animated video with Vyond.
Waitstaff
Tari Group Pty Ltd
09.2022 - 04.2023
- Proficient in delivering outstanding customer service and resolving complaints effectively
- Skilled in multitasking, efficiently handling high volumes of orders and customer inquiries
- Consistently maintained a professional demeanor, fostering repeat business and positive feedback from supervisors.
Business Process Development Intern
PT Advantage SCM
11.2022 - 01.2023
- Investigated procurement and finance systems and processes to identify inefficiencies and developed possible solutions for process optimization
- Analyzed data and conducted evaluations to measure the effectiveness of implemented changes.
Accounting Intern
PT Advantage SCM
03.2021 - 05.2021
- Assisted in the early-stage project of identification and classification of the company's fixed assets
- Gained hands-on experience in basic accounting principles and journaling
- Reconciled monthly bank accounts, identifying and resolving discrepancies.
Sandwich Maker & Cashier
Erbert & Gerbert's UMN
10.2019 - 03.2020
- Thrived in fast-paced settings by efficiently handling multiple sandwich orders during peak hours
- Collaborated and communicate effectively with other staff to ensure smooth and coordinated food preparation
- Provided outstanding customer service by promptly addressing inquiries, accommodating special requests, and handling dietary needs with professionalism and courtesy.
Peer Mentor
International Programs Office GRC
04.2018 - 06.2019
- Developed weekly plans and activities to aid new international students in academic and social acclimatization
- Organized study sessions, check-ins, and activities for new international students
- Offered personalized counseling for initial college challenges and life adjustments
- Conducted interviews, designed training programs, and evaluated prospective mentors.
Education
Bachelor of Commerce - Accounting
University of Western Australia
Perth, Western Australia09.2024
Diploma of Commerce -
Canning College
Bentley, Western Australia06.2022
Psychology
University of Minnesota
Minneapolis, MinnesotaAssociate of Arts & High School Diploma - Psychology
Green River College
Auburn, Washington06.2019
Skills
- Microsoft Excel
- Customer service
- Proficient in using AI-powered platforms
- Leadership
- Efficient under pressure
- Adaptable to fast-paced settings
Extra-Curricular Activities
Organisations
- AIESEC, INDOSS, Accounting Association, Multicultural Students Union - Member
- Indonesia Student Association - Secretary
- Residential Housing Association - President
- U Matter Club - President
Volunteer Activities
- Teach Learn Grow (TLG) - Rural Program Tutor (Nov 2023), Rural Program Coordinator (May - Jun 2024)
- UniMentor, Jul 2023 - Nov 2023 (University of Western Australia)
- Tenure Committee - Student Representative, May 2018 - Feb 2019 (Green River College)
- Orientation Peer Volunteer (Green River College)
- Thanksgiving Homeless Shelter in Cavalry Chapel South, 2017 - 2018 (Kent, Washington)
References
- Nikki Schonfeldt, +61 8 6488 5854, nikki.schonfeldt@uwa.edu.au, University of Western Australia
- Jo Gibbs, +61 8 6414 2890, jo.gibbs@communities.wa.gov.au, Department of Communities
Timeline
Front of House
Kiri Japanese
06.2024 - Current
Audit & Risk Intern
PT Advantage SCM
01.2024 - 02.2024
Community Engagement Intern
Department of Communities
06.2023 - 07.2023
Business Process Development Intern
PT Advantage SCM
11.2022 - 01.2023
Waitstaff
Tari Group Pty Ltd
09.2022 - 04.2023
Accounting Intern
PT Advantage SCM
03.2021 - 05.2021
Sandwich Maker & Cashier
Erbert & Gerbert's UMN
10.2019 - 03.2020
Peer Mentor
International Programs Office GRC
04.2018 - 06.2019
Bachelor of Commerce - Accounting
University of Western Australia
Diploma of Commerce -
Canning College
Psychology
University of Minnesota
Associate of Arts & High School Diploma - Psychology
Green River College
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