Phoebe Hill
Sandford,TAS
Summary
I am a hardworking individual who has a strong attention to detail and follows instructions and procedures. I am open to trying new things and am adaptable to change. I work well independently or in a group, and am always willing to go above and beyond to improve and excel in my job.
Overview
3
3
years of professional experience
Work History
Retail Worker
Kmart
Rosny, TAS
09.2021 - Current
- Organising and sorting stock to keep the store looking neat and tidy.
- Maintaining a friendly and positive personality to build customer loyalty.
- Helping customers locate items and choose the right product they are looking for.
- Applying strong problem-solving skills to resolve any conflicts or difficulties.
- Engaging with each customer in a polite, positive and professional manner to support sales and offer them service.
- Taking customer phone calls in regards to stock numbers, item locations, whether we sell a product, and general customer inquiries.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Childcare Volunteer/Work Experience
Cambridge Road Play And Learn Centre
Warrane, TAS
07.2021 - 01.2022
- Helped out with lunch and afternoon tea for the children.
- Cared for physical, emotional and spiritual needs of children and ensured the safety of the children at all times.
- Helped with nap time by getting all the children ready for naps and getting them to sleep.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Maintained flexibility to work with children of various ages, different personalities and in different roles.
- Assisted childcare staff with preparing activities and materials for daily tasks.
Education
Rosny College
Rosny Park, TAS10.2023
MacKillop College
Mornington, TAS11.2021
Skills
- Store maintenance
- Merchandise Display
- Customer Assistance
- Effective communication abilities
- Conflict resolution techniques
- Behavior Modeling
- First Aid
- Reliability and punctuality
References
Jenn McFawn-Scott | Store Manager, Kmart Rosny | Ph 03 6282 1600 | Email: k1061ma01@kmart.com.au
Isobel Jessop | Clothing Manager, Kmart Rosny | Ph 03 6282 1600 | Email: k1061ma01@kmart.com.au
Jackie Hughes | Centre Director, Cambridge Road Play and Learn Centre | Ph 03 6244 6988
Email: directors@playandlearntas.com.au
Timeline
Retail Worker
Kmart
09.2021 - Current
Childcare Volunteer/Work Experience
Cambridge Road Play And Learn Centre
07.2021 - 01.2022
Rosny College
MacKillop College