Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Phoebe Hill

Sandford,TAS

Summary

I am a hardworking individual who has a strong attention to detail and follows instructions and procedures. I am open to trying new things and am adaptable to change. I work well independently or in a group, and am always willing to go above and beyond to improve and excel in my job.

Overview

3
3
years of professional experience

Work History

Retail Worker

Kmart
Rosny, TAS
09.2021 - Current
  • Organising and sorting stock to keep the store looking neat and tidy.
  • Maintaining a friendly and positive personality to build customer loyalty.
  • Helping customers locate items and choose the right product they are looking for.
  • Applying strong problem-solving skills to resolve any conflicts or difficulties.
  • Engaging with each customer in a polite, positive and professional manner to support sales and offer them service.
  • Taking customer phone calls in regards to stock numbers, item locations, whether we sell a product, and general customer inquiries.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.

Childcare Volunteer/Work Experience

Cambridge Road Play And Learn Centre
Warrane, TAS
07.2021 - 01.2022
  • Helped out with lunch and afternoon tea for the children.
  • Cared for physical, emotional and spiritual needs of children and ensured the safety of the children at all times.
  • Helped with nap time by getting all the children ready for naps and getting them to sleep.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Maintained flexibility to work with children of various ages, different personalities and in different roles.
  • Assisted childcare staff with preparing activities and materials for daily tasks.

Education

Rosny College
Rosny Park, TAS
10.2023

MacKillop College
Mornington, TAS
11.2021

Skills

  • Store maintenance
  • Merchandise Display
  • Customer Assistance
  • Effective communication abilities
  • Conflict resolution techniques
  • Behavior Modeling
  • First Aid
  • Reliability and punctuality

References

Jenn McFawn-Scott | Store Manager, Kmart Rosny | Ph 03 6282 1600 | Email: k1061ma01@kmart.com.au

Isobel Jessop | Clothing Manager, Kmart Rosny | Ph 03 6282 1600 | Email: k1061ma01@kmart.com.au

Jackie Hughes | Centre Director, Cambridge Road Play and Learn Centre | Ph 03 6244 6988

Email: directors@playandlearntas.com.au

Timeline

Retail Worker

Kmart
09.2021 - Current

Childcare Volunteer/Work Experience

Cambridge Road Play And Learn Centre
07.2021 - 01.2022

Rosny College

MacKillop College
Phoebe Hill