PHOEBE HOYLE

I am a dedicated and customer-focused hospitality professional with over 5 years of experience in delivering exceptional service in fast-paced environments. Proven expertise in guest relations, event coordination, and team collaboration, ensuring that every guest has a memorable and enjoyable experience. Skilled in multitasking, problem-solving, and managing diverse customer needs while maintaining high standards of service. Adept at handling customer feedback and resolving issues efficiently, always striving to exceed expectations. Passionate about creating positive experiences, fostering relationships, and contributing to the success of hospitality operations. Now seeking a new opportunity to leverage my skills and contribute to the continued growth and success of a dynamic hospitality organization.

concluded RSA course

• English, Native/Bilingual
• Portuguese, Native/Bilingual

• Concluded 8 weeks of volunteer work in Ghana teaching subjects from English to Maths.
• Volunteer work in SEA in many bars to keep my skills fresh and learn new skills from different countries.
• I have strong barista skills, with experience making a variety of coffee beverages, including espresso-based drinks, lattes, and specialty coffees. and I am comfortable in working in that area.