Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Phoebe Lee

Ivanhoe East,VIC

Summary

I am looking for a position that will utilise my experience in a retail environment across a broad range of duties, either in part-time or full-time employment.

I am motivated, dependable and an adaptable employee and I enjoy working as part of an enthusiastic and engaged team.

The skills I have gained during my education, extracurricular activities and work experience have encouraged me to be a strong contributor in any given situation. I am a fast learner, organised and committed to striving to reach goals.

Overview

3
3
years of professional experience

Work History

Click and Collect Team Member

Coles Supermarket
03.2021 - Current
  • Efficiently picked and packed customer orders with precision and care.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked to meet deadlines
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Participated in ongoing training programs to stay current on industry best practices for efficient picking and packing processes.
  • Reduced shipping errors by thoroughly checking each item before packaging for shipment.

Supervisor

Coles Supermarket
03.2021 - Current
  • Helped store management meet standards of service and quality in daily operations.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Collaborated with other departments to achieve goals, fostering teamwork across various functions.
  • Trained new employees and delegated daily tasks and responsibilities to take advantage of individual abilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Completed store opening and closing procedures and balanced tills.

Education

Bachelor of Psychological Science -

Australian Catholic University
Melbourne, VIC
12.2024

High School Certificate -

Northcote High School
Northcote, VIC
12.2021

Skills

  • Organised and capable to work under pressure and meet deadlines
  • Attention to detail
  • Skill and experience using Microsoft applications
  • Teamwork and collaboration
  • Time management
  • Packing accuracy
  • Multitasking capabilities
  • Customer Service

Accomplishments

  • Meliora Seqaumur Award: A Northcote High School award given to students who have made a positive contribution to the school community.
  • Led fundraising activities: During my second year of high school, I collaborated with a friend to initiate a fundraising project by selling Cadbury chocolates within our school community. The proceeds from this endeavour were dedicated to acquiring backpacks and filling them with essential items and comforting necessities for children entering the foster care system during their initial nights.
  • Participated in the Youth for Causes Program: Participated in an entrepreneurship and leadership program empowering youth through providing seed funding, training and mentorship for self-driven projects benefiting a social service agency. I collaborated with four students to design, produce and sell bags, donating 100% of the proceeds to support children in crisis.

References

Supervisor

Rebecca Waszkinel

 

Click and Collect Manager

Carrina Maria


contact details can be provided upon request 

Timeline

Click and Collect Team Member

Coles Supermarket
03.2021 - Current

Supervisor

Coles Supermarket
03.2021 - Current

Bachelor of Psychological Science -

Australian Catholic University

High School Certificate -

Northcote High School

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Phoebe Lee