Summary
Overview
Work History
Education
Skills
Timeline
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Phoebe Matthiesson-Hull

Canberra,ACT

Summary

In my professional journey, I've honed customer service skills through front-line duties at McDonald's, ensuring a positive and friendly experience for customers. My experience in catering involves successfully executing diverse events, such as weddings and conferences, showcasing my strong organizational and coordination abilities. In leadership roles, I've directed and trained staff members, contributing to the success of events through effective teamwork. My dedication is evident in my ability to handle extended working hours, including shifts lasting up to 12 hours, and efficiently manage logistics, including travel and setup operations. This well-rounded skill set makes me a valuable asset in various work environments.

Overview

3
3
years of professional experience

Work History

Catering Staff Member

Hudsons Catering
Higgins , ACT
11.2022 - 12.2023
  • Worked a range of events, from weddings to professional conferences and dinners.
  • Managed and facilitated the serving of food for guest counts ranging up to 2000, showcasing adaptability to different event scales.
  • Assumed a leadership role by directing and training fellow staff members, ensuring a cohesive and efficient team.
  • Provided guidance to ensure that all team members met the high service standards required for various events.
  • Spearheaded the setup and teardown of events, demonstrating meticulous attention to detail in creating visually appealing and functional event spaces.
  • Organized stock efficiently to meet event requirements, ensuring all necessary supplies were readily available.
  • Assembled and served a diverse range of foods, maintaining high-quality standards even in high-pressure environments.
  • Traveled long distances to various event locations, working extended hours with shifts lasting up to 12 hours.

Mcdonalds Crew Member

Mcdonalds
Manuka , ACT
11.2020 - 11.2022
  • Taking customer orders at the front counter or drive-thru, processing payments accurately.
  • Maintaining a friendly and helpful attitude to provide quality customer service.
  • Preparing and assembling food orders according to McDonald's quality and safety standards, ensuring that customers receive their meals promptly and accurately.
  • Adhered to health department regulations regarding food handling procedures.
  • In addition to front-line duties, I worked to keep the restaurant clean and tidy. This involved regular cleaning tasks to ensure a hygienic environment for both customers and staff.
  • Ensured smooth and efficient operation in the restaurant.

Education

High School Diploma -

Canberra Girls Grammar School
Canberra ACT
11-2023

Skills

  • Food Preparation
  • Food Safety Knowledge
  • Sanitation Practices
  • Food Presentation
  • Organizational Skills
  • Problem-Solving
  • Dependable and Responsible
  • Interpersonal Communication

Timeline

Catering Staff Member

Hudsons Catering
11.2022 - 12.2023

Mcdonalds Crew Member

Mcdonalds
11.2020 - 11.2022

High School Diploma -

Canberra Girls Grammar School
Phoebe Matthiesson-Hull