PHOEBE NICHOLSON
Orange,NSW
Summary
Ambitious and fast-learning worker seeking casual employment opportunities in the Orange area, bringing three years of experience in the café industry with a strong focus on customer service and hospitality. Proficient in various roles, including dishwashing, cooking, serving food, cleaning, organizing, and brewing coffee, showcasing versatility and adaptability. Recently transferred these skills to a takeaway restaurant, demonstrating the ability to transition seamlessly across different environments. Directed, produced, and edited four video projects during the final year of high school, gaining proficiency in DaVinci Resolve and Canva design while fostering creativity and teamwork skills.
Overview
4
4
years of professional experience
Work History
Barista/Cashier
Anything Grows/Lakeside Kiosk and Cafe
Orange, NSW
08.2022 - Current
- Assisted customers at Anything Grows/Lakeside Kiosk and Café since August 2022. Developed skills in customer service and barista training.
- Prepared high-quality espresso beverages following standard recipes and customer preferences.
- Maintained cleanliness and organization of workstations and café area to enhance guest experience.
- Operated point-of-sale system to accurately process orders and handle cash transactions efficiently.
- Collaborated with team members to ensure smooth service during peak hours, enhancing operational flow.
- Trained new staff on beverage preparation techniques and café protocols for consistent quality standards.
- Resolved customer complaints promptly, contributing to improved satisfaction and repeat business.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Front of House Employee
Mickey's Takeaway
Orange, NSW
02.2026 - Current
- Managed customer orders efficiently, ensuring accurate and timely service.
- Oversaw daily front-of-house operations to enhance guest satisfaction and streamline workflow.
- Resolved customer inquiries and complaints, fostering positive dining experiences.
- Collaborated with kitchen staff to ensure seamless communication and order fulfillment.
- Maintained cleanliness and organization of front-of-house areas for optimal guest experience.
- Monitored inventory levels, assisting in stock management and supply ordering processes.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Director/Scriptwriter/Editor/Actor
Short Film Production as part of School Courses
Orange, NSW
03.2025 - 08.2025
- Produced two short films as major works during Year 11 and Year 12 drama and extension English courses.
- Led pre-production planning, coordinating schedules and resources for short film projects.
- Directed on-set activities, ensuring adherence to scripts and creative vision.
- Evaluated project progress, implementing improvements to enhance efficiency and creativity.
- Facilitated communication between cast, crew, and stakeholders to maintain project alignment.
- Oversaw post-production processes, including editing and sound design to achieve final cuts.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Editor/Director
Orange High School Year 12 Graduate Video
Orange, NSW
09.2025 - 10.2025
- Led a team in producing a video presentation for Orange High School's graduating class of 2025, showcasing key moments from the year.
- Edited video content to enhance narrative flow and maintain viewer engagement.
- Collaborated with peers to brainstorm creative concepts for video projects.
- Utilized editing software to refine audio and visual elements for clarity.
- Ensured adherence to project deadlines while managing multiple editing tasks.
Backstage Member/Emcee
Backstage for Orange High School Show
Orange, NSW
06.2022 - 06.2025
- Volunteered with backstage crew for Orange High School show annually since 2023. Hosted the show in 2025, demonstrating strong leadership and coordination. Fostered teamwork and developed new members' skills through collaboration on technical elements and performance guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Education
High School Diploma -
Orange High School
Orange01-2025
Skills
- Coffee brewing, latte art, cleaning, teamwork, leadership, customer service, organisation, cooking, communication, adaptability, creativity, computer literacy, people management, project management
Languages
English
Native or Bilingual
Timeline
Front of House Employee
Mickey's Takeaway
02.2026 - Current
Editor/Director
Orange High School Year 12 Graduate Video
09.2025 - 10.2025
Director/Scriptwriter/Editor/Actor
Short Film Production as part of School Courses
03.2025 - 08.2025
Barista/Cashier
Anything Grows/Lakeside Kiosk and Cafe
08.2022 - Current
Backstage Member/Emcee
Backstage for Orange High School Show
06.2022 - 06.2025
High School Diploma -
Orange High School