Phoebe Nicol
Sydney,NSW
Overview
8
8
years of professional experience
Work History
Sales Operations Executive
Seven West Media
South Eveleigh , NSW
11.2021 - Current
- Managed sprints, testing and launch of a new CRM and delivery platform.
- Reviewed test scripts and deployments to UAT, SIT and Production environments.
- Evaluated the CRM post go-live to provide ongoing recommendations for best enhancements and upgrades to the system.
- Collaborated with cross-functional teams such as Ad Operations , Finance and Accounts Receivable for testing key deployments and live campaign execution.
- Developed training materials for sales representatives on product knowledge and techniques.
- Evaluated current platforms used by the team and made recommendations for upgrades or replacements where needed.
- Provided technical assistance to Sales Staff for system and campaign related queries
International Accounts Specialist
Magnite
06.2020 - 09.2021
- Monitored and Managed International queries for JAPAC, LATAM and EMEA regions.
- Supported client with technical queries and best practices related to GDPR, Identity Solutions, Sellers.json, Ads.txt
- Managed the integration/onboarding of Seller inventory onto the DV+ platform including Display, Audio, Header Bidding, Prebid Server, Open Bidding, Amazon TAM, XAPI, VAST and Traditional Tag-based integrations.
- Created detailed reports analysing client ad delivery and performance to provide recommendations on strategy.
- Analysed International customer data to identify trends, anticipate needs and develop tailored client solutions.
Revenue Operations Specialist
Magnite
Barangaroo, NSW
09.2018 - 06.2020
- Provided technical support to clients regarding ad placement and optimisation issues.
- Conducted research, analysis, and optimization of digital advertising campaigns across multiple channels including Programmatic, Video and SEO.
- Acted as a go-to resource for Clients integration capabilities and limitations along with Revenue Management.
- Built relationships with external vendors and partners in order to negotiate strategy, troubleshoot issues.
- Generated weekly and monthly performance reports for clients detailing campaign progress and outcomes.
Digital Services Specialist
Newscorp
Surry Hills , NSW
07.2016 - 09.2018
- Implemented best practices for SEO optimization across all webpages and applications.
- Managed social media accounts dedicated to promoting various digital services offerings.
- Created landing pages designed specifically for lead generation campaigns related to the company's digital service portfolio.
- Integrated third-party APIs into existing systems used by customers when accessing our product suite.
Skills
- Salesforce Administrator
- Operations Management
- Campaign Development
- Staff Training & Documentation
- Reporting & Analysis
Timeline
Sales Operations Executive
Seven West Media
11.2021 - Current
International Accounts Specialist
Magnite
06.2020 - 09.2021
Revenue Operations Specialist
Magnite
09.2018 - 06.2020
Digital Services Specialist
Newscorp
07.2016 - 09.2018