Phoebe Pearce
Summary
Polite, reliable student able to work hard with others and individually. Strong analytical thinker and problem solver quick to learn new processes. Ready and willing to work hard and learn from professionals. Brings excellent organisational and communication skills.
Overview
4
4
years of professional experience
Work History
Administration Assistant
Herron Todd White Property Valuers
03.2022 - 02.2024
- Assisted development and implementation of new administrative procedures.
- Checked for accuracy by verifying data and records.
- Collated and organized data entry documents into filing systems for easy access.
- Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.
- Collaborated with IT department to troubleshoot software issues, leading to a more stable data entry environment.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
- Updated and maintained customer information, documents and records.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Verified accuracy of data entered into system to produce error-free reports.
- Completed data entry tasks with accuracy and efficiency.
- Managed and organized documents for data entry tasks.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Delivery Driver
Pizza Hut Tumut
01.2021 - 02.2022
- Maintained a good standard of customer service
- Dealt with queries or complaints from customers
- Safe and hygienic handling and preparation of food
- Safe and sensible operation of a motor vehicle in order to deliver customers food (current holder of valid NSW P1 license)
- Operation of tills and handling money
- Communicated with patrons and built lasting and loyal business relationships with repeat delivery customers
- Trained new staff in food delivery, money handling and customer service processes
- Navigated urban and rural delivery routes and delivered food items at or before quoted times
Cashier
The Reject Shop Tumut
10.2021 - 01.2022
- Maintained a good standard of customer service
- Operated cash register, collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Helped customers find specific products, answered questions and offered product advice
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
Junior Pharmacy Assistant
Bush Chemist Tumut
01.2020 - 01.2021
- Maintained a good standard of customer service
- Dealt with queries or complaints from customers
- Ensured premises and displays are well maintained
- Operation of tills and handling money
- Ensured targets were met and opportunities taken to increase sales and profitability
- Managed inventories, rotated stock, removed expired or damaged drug products where necessary
- Answered calls with a friendly and polite approach to assist customers with queries
Education
Bachelor of Laws/Bachelor of Psychology -
University of Wollongong
Wollongong, NSWVirtual Selective School -
Aurora College
Ryde, NSWHigher School Certificate -
Tumut High School
Tumut, NSWSkills
- Customer Service
- Fast Learner
- Strong Work Ethic
- Time Management
- Productivity
- Communication Skills
- Critical Thinking
- Adaptability
- Problem Solving
- Conflict Resolution
- Flexibility
Timeline
Administration Assistant
Herron Todd White Property Valuers
03.2022 - 02.2024
Cashier
The Reject Shop Tumut
10.2021 - 01.2022
Delivery Driver
Pizza Hut Tumut
01.2021 - 02.2022
Junior Pharmacy Assistant
Bush Chemist Tumut
01.2020 - 01.2021
Bachelor of Laws/Bachelor of Psychology -
University of Wollongong
Virtual Selective School -
Aurora College
Higher School Certificate -
Tumut High School
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