Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Phoebe Quinnell

Melbourne ,VIC

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Bank Teller

Bendigo Adelaide bank
Wangaratta/ Beechworth, Victoria
10.2023 - Current
  • Partnered with loan and mortgage officers and financial advisors to provide clients with optimal financial solutions.
  • Responded promptly to customer emails, phone calls and requests for information.
  • Responded and assisted customers with account inquiries and updates.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Provided general administrative support including filing documents, scheduling appointments.
  • Maintained and built strong client relationships through quality, personalized interactions.
  • Maintained position of trust and responsibility by keeping customer business confidential.

Education

Bright P-12 Collage
Bright, VIC

Skills

  • Data inputting
  • Customer needs assessment
  • Asset management
  • Customer relationship development
  • Professionalism and courtesy
  • Excel proficiency
  • Phone etiquette
  • Trustworthiness and integrity

Certification

  • cert lll in beauty therapy
  • FSRA (financial Services Regulatory Authority)

Affiliations

  • journaling
  • fitness
  • health/ wellbeing

References

References available upon request.

Timeline

Bank Teller

Bendigo Adelaide bank
10.2023 - Current

Bright P-12 Collage

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Phoebe Quinnell